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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

I am a go-getter at heart. I maintained 3.4 GPA while persevering the rigors of playing basketball all four years of college. I am a quick study and hard worker. What sets me apart are my communication skills and my ability to make something out of nothing. Although I feel I am a natural leader, I am a very good listener and pursue given tasks to completion. I am goal-driven and will succeed in whatever I do.

Work History
01/2019 to Current
Work Adjustment Counselor Hilton Worldwide Honolulu, HI,
  • In charge of a large group of clients with disabilities. (Ex: IDD, Down Syndrome, Autism Spectrum Disorder, etc)
  • Supervised individuals in large group atmosphere to cultivate safety, independence and structure.
  • Monitored client census by using daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Presented case history material to review and discussion with other staff members.
  • Observed and monitored client behavior and responses to treatment.
  • Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Collected data weekly on clients behavioral activity throughout the day.
  • Engaged clients in different activities to help them develop beneficial skills
08/2017 to 12/2019
Loss Prevention Officer Burlington City, STATE,
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Provided meaningful solutions by garnering teams of risk management specialists to meet client needs.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
  • Enhanced training processes for both clients and departments to increase overall functionality.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Performed thorough cash audits and deposit investigations.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Collaborated with law enforcement in investigating and solving theft and fraud cases.
01/2015 to 06/2016
Mail Sorter, Mail Deliver A&M Logistics City, STATE,
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted
  • Operated mail processing equipment and manually sorted mail
  • Obtained signatures from recipients to release registered and special delivery parcels
  • Placed mail into appropriate PO boxes
  • Delivered mail to residents and business within assigned area
  • Assisted customers in receiving oversized parcels by carrying items inside
Skills
  • Communication
  • Automated mail processing
  • Mail delivery
  • Team collaboration
  • Typing
  • Leadership
  • Task-driven
  • Multi-tasking
  • Mental health support
  • Learning disability awareness
  • Case management proficiency
  • Paperwork filing
  • Workflow documentation
  • Faxing paperwork
  • Interviews and interrogations
  • Skilled in conflict resolution
  • Observant
  • Cost reduction
  • Loss prevention expertise
  • Fraudulent activities investigations
  • Security measures
  • Excel spreadsheets
  • MS Excel
  • Microsoft Excel
  • Excel and PowerPoint
  • Microsoft PowerPoint, Excel and Word
  • Microsoft Outlook, Word and Excel
  • Excellent telephone demeanor
  • Excellent written and oral communication
  • Customer service excellence
  • Excellent teamwork
Education
Expected in 08/2019
Bachelor of Science: Integrative Studies-
University of North Texas - Denton, TX
GPA:

Criminal Justice, Psychology, Sociology

Activities and Honors

Rockdale High School

Basketball

Freshman Year – District Newcomer of the Year, Team Co-MVP

Sophomore Year – First Team All-District, Team MVP, RHS Girls Athletics Courageous Award Recipient, Play-offs – 1st Round

Junior Year – District Offensive MVP, TABC All-Region, RHS Girls Athletics Conscientious Award Recipient, Play-offs – 1st Round

Senior Year – District MVP, TEXAS ROUND-UP All Star, Academic All-District, TGCA All-State, TGCA All-Star, TABC All Region, TABC All-State, TABC All-Star, Texas Sports Hall of Fame All-Star (Texas Shootout), All Brazos Valley – 1st Team, McDonald’s All-American Nominee

CAREER STATS – 4 YEAR VARSITY LETTER WINNER/STARTER
Second All Time Leading Scorer – 1, 718
Career Assists – 297
Career Steals – 447
Career Rebounds - 510
Career Scoring Single Game – 34 points
Team Most Consecutive Wins – 14
Team Most Wins in a Season – 30
District Champions 2014-15 -First District Championship in 15 years
Bi-District/Area Champions – 2014-15
Regional Champions 2014-15 -First Regional Championship in 43 Years
State Semi-Finalists 2014-15 -First State Appearance in 43 years

McLennan Community College- Women's Basketball

2016-2017- Junior College Player of the Year, WBCA Junior/Community College Coaches' All American, NJCAA Division I Women's Basketball Honorable Mention All-American

University of North Texas Women's Basketball 2018-2019-

Commissioner's Honor Roll-Conference USA

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Resume Overview

School Attended

  • University of North Texas

Job Titles Held:

  • Work Adjustment Counselor
  • Loss Prevention Officer
  • Mail Sorter, Mail Deliver

Degrees

  • Bachelor of Science

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