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Behavioral Health Intake Coordinator Resume Examples & Templates

Looking to stand out as a behavioral health intake coordinator? Our behavioral health intake coordinator resume examples showcase essential skills like communication, empathy, and assessment techniques to help you get noticed by employers.

Gabriela Hernandez
by Gabriela Hernandez CPRW, Career Advice Writer
Last Updated: December 8, 2025

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Tao Wang

Portland, ME 04112
(555)555-5555
Tao.Wang@example.com

Professional Summary

Experienced Behavioral Health Intake Coordinator with a decade of success in patient care coordination, improving satisfaction scores by over 20%, and pioneering efficient intake processes. Skilled in case management, crisis intervention, and data management, providing holistic and culturally competent services.

Work History

Behavioral Health Intake Coordinator
Bright Minds Healthcare - Portland, ME
June 2022 - December 2025

  • Managed 45% increase in patient intakes.
  • Streamlined processes saving 15 hours monthly.
  • Developed database improving client tracking by 30%.

Mental Health Support Specialist
Wellness Partners Initiative - Portland, ME
April 2017 - June 2022

  • Enhanced client satisfaction by 20%.
  • Coordinated care plans for 150+ clients annually.
  • Facilitated group sessions with a 95% reported benefit.

Case Management Coordinator
Harmony Health Services - Westbrook, ME
April 2014 - April 2017

  • Reduced caseload stress by 25% through new strategies.
  • Improved documentation accuracy by 40%.
  • Connected clients to 50+ community resources.

Languages

  • Spanish - Beginner (A1)
  • French - Bilingual or Proficient (C2)
  • German - Beginner (A1)

Skills

  • Patient Intake Coordination
  • Crisis Intervention
  • Behavioral Assessment
  • Case Management
  • Data Management Systems
  • Communication Skills
  • Team Leadership
  • Cultural Competency

Certifications

  • Certified Mental Health Specialist - National Board for Professional Certification
  • Behavioral Health Certification - Behavioral Health Professional Association
  • Crisis Intervention Trainer - Crisis Management Institute

Education

Master of Science Mental Health Counseling
University of Health Sciences Chicago, IL
May 2014

Bachelor of Arts Psychology
Springfield College Springfield, IL
May 2010

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How to Write a Behavioral Health Intake Coordinator Resume Summary

Your resume summary is the first impression you make on hiring managers, so it’s important to craft it thoughtfully. As a behavioral health intake coordinator, you should emphasize your strong communication skills and ability to assess patient needs effectively.

In this role, highlighting your experience in mental health settings and skill in managing intake processes will set you apart from other job seekers. These key attributes showcase your readiness to support clients and collaborate with healthcare teams.

To help clarify what makes an effective summary, let’s take a look at some examples that illustrate both successful strategies and common pitfalls:

Weak resume summary

I am a dedicated behavioral health intake coordinator with experience in the field. I want to find a job where I can use my skills to help patients and be part of a supportive team. A company that values teamwork and offers good benefits is what I am looking for.

Why this summary misses the mark:
  • Lacks specific details about relevant skills and achievements, making it vague
  • Emphasizes personal desires over the value the applicant brings to potential employers
  • Uses generic language that doesn't highlight unique qualifications or contributions

Strong resume summary

Compassionate behavioral health intake coordinator with over 4 years of experience in mental health assessment and crisis intervention. Successfully reduced patient wait times by 30% through streamlined intake processes and improved communication protocols. Proficient in using electronic medical records (EMR) systems, conducting comprehensive assessments, and collaborating with multidisciplinary teams to ensure optimal patient care.

Why this summary works:
  • Begins with a clear indication of relevant experience and focus area
  • Highlights a quantifiable achievement that reflects efficiency improvements in patient handling
  • Showcases specific skills relevant to the role, demonstrating expertise in behavioral health coordination
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PRO TIP

If you're new to the workforce, consider using a career objective on your resume. This approach allows you to highlight your goals and skills, even without extensive experience. Check out tailored resume objective examples for the behavioral health field to get started.

Showcasing Your Work Experience

The work experience section is important for your resume as a behavioral health intake coordinator, serving as the primary focus of your content. Good resume templates always feature this key section prominently.

This area should be arranged in reverse-chronological order, detailing your previous positions. Use bullet points to highlight your specific achievements and responsibilities in each role you've held.

To help you understand what makes an effective work history section, we will provide some examples that illustrate best practices and common pitfalls:

Weak work experience

Behavioral Health Intake Coordinator

Green Valley Mental Health Center – Phoenix, AZ

  • Conducted patient intake assessments
  • Managed paperwork and scheduling
  • Collaborated with healthcare providers
  • Assisted patients with basic needs
Why this work experience section misses the mark:
  • Lacks employment dates which provide context
  • Bullet points are overly general and do not highlight specific skills or achievements
  • Describes routine tasks rather than effective contributions or measurable outcomes
Strong work experience

Behavioral Health Intake Coordinator

Sunrise Behavioral Health Center – Orlando, FL

March 2020 - Current

  • Conduct comprehensive assessments for new patients to determine appropriate behavioral health services, achieving a 30% increase in successful patient placements
  • Develop and implement intake protocols that streamline processes, reducing wait times by an average of 15 minutes per patient
  • Collaborate with healthcare providers and community organizations to create resource referral systems, improving patient access to care
Why this work experience section works:
  • Starts each bullet with effective action verbs that clearly outline the applicant's contributions
  • Incorporates specific metrics demonstrating quantifiable improvements and achievements
  • Highlights essential skills relevant to the role through detailed descriptions of accomplishments

While the resume summary and work experience are important, don’t overlook other key sections that can improve your application. Each part of your resume plays a role in showcasing your strengths. For more guidance, check out our detailed guide on how to write a resume.

Top Skills to Include on Your Resume

A skills section is important for any effective resume. It allows you to quickly demonstrate to employers that you possess the key qualifications necessary for the behavioral health intake coordinator role.

Organizations seek candidates who pair technical knowledge with strong communication and teamwork abilities. Showcasing both hard and soft skills on your resume demonstrates your versatility and effectiveness in any role.

Expertise in patient intake processes, knowledge of behavioral health assessments, and skill with electronic health record systems are examples of hard skills.

Active listening, compassion, and teamwork abilities are important soft skills that build trust with patients and foster effective collaboration within healthcare teams.

Selecting the right resume skills is important to align with what employers expect from job seekers. Many organizations use automated systems that filter out applicants lacking essential qualifications for the position.

To improve your chances, review job postings closely to gain insight into which skills are most valued by recruiters and ATS systems. Highlighting these key abilities on your resume will make you a more attractive job seeker and boost your visibility in the hiring process.

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PRO TIP

Ensure your resume stands out by using our ATS Resume Checker. This tool highlights over 30 common errors, helping you navigate applicant tracking systems with ease and confidence.

10 skills that appear on successful behavioral health intake coordinator resumes

Improving your resume with sought-after skills can significantly catch recruiters' attention for behavioral health intake coordinator positions. You’ll see these qualifications highlighted in our resume examples, empowering you to apply with a polished and professional document.

Here are 10 essential skills you should consider including in your resume if they align with your experience and the job requirements:

  • 1

    Active listening

  • 2

    Empathy

  • 3

    Crisis intervention

  • 4

    Team collaboration

  • 5

    Detail orientation

  • 6

    Knowledge of mental health regulations

  • 7

    Client assessment techniques

  • 8

    Data entry skills

  • 9

    Conflict resolution

  • 10

    Time management

Based on analysis of 5,000+ mental health professional resumes from 2023-2024

Resume Format Examples

Selecting the right resume format is important as it showcases your relevant skills and experiences, clearly demonstrating your career progression as a behavioral health intake coordinator.

Entry-Level 0 - 2 years

Functional

Focuses on skills rather than previous jobs

Functional

Best for:

Recent graduates and career changers with up to two years of experience

Mid-Career 3 - 7 years

Combination

Balances skills and work history equally

Combination

Best for:

Mid-career professionals highlighting expertise and seeking growth opportunities

Experienced 8+ years

Chronological

Emphasizes work history in reverse order

Chronological

Best for:

Seasoned leaders adept in complex behavioral health systems

Frequently Asked Questions

Absolutely, including a cover letter can significantly improve your application. It allows you to showcase your personality and explain how your experiences align with the role. If you're looking for guidance on how to write a cover letter, be sure to explore our helpful resources or use our Cover Letter Generator for a quick start.

As a behavioral health intake coordinator, your role may require submitting a CV instead of a resume for international positions. A CV provides comprehensive details about your qualifications and experience. To assist you, explore our CV examples and guides that outline how to write a CV, offering proper formatting and essential tips for crafting an effective CV.

Soft skills like interpersonal skills such as active listening, empathy, and communication are essential for behavioral health intake coordinators. These qualities foster trust and understanding with clients, enabling effective assessments and facilitating smoother collaboration with mental health professionals to ensure comprehensive care.

Highlight your transferable skills such as communication, organization, and empathy when applying for a behavioral health intake coordinator position. These qualities illustrate your capability to excel in this role, even if your background is outside of the field. Share specific examples that link your previous achievements to the responsibilities you will undertake in coordinating patient intake processes.

To format a cover letter effectively, begin by including your contact information at the top. Follow this with a professional greeting and an engaging introduction that immediately captures attention. In the body of the letter, clearly outline your relevant qualifications while ensuring they align with the job description. Finally, wrap up with a strong closing statement that encourages further communication.

Using a cover letter template tailored for a behavioral health intake coordinator can improve structure and organization while effectively showcasing relevant skills such as crisis intervention, patient assessment, and communication abilities that are important to impress hiring managers.

About the Author

Gabriela Hernandez large profile photo

Gabriela Hernandez CPRW, Career Advice Writer

Gabriela is a Certified Professional Resume Writer (CPRW) and member of the Professional Association of Resume Writers & Career Coaches. She focuses on helping job seekers improve their professional resumes to highlight their unique skills and experience. Gabriela holds a B.A. in journalism from the University of Puerto Rico and offers more than four years of specialized experience helping candidates navigate the complexities of today’s online job market, with a strong focus on resume optimization and effective self-presentation.

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