Who should use a chronological resume format?
- Anyone who is applying for an executive-level position.
- Job seekers who have 10+ years of experience in the same industry.
- Applicants who want to show off an impressive career progression.
How to Make a Resume in 2023
Learn how to make a resume that showcases your unique strengths by following these easy-to-follow tips and land your desired job in no time.
As seen in:
Every job advertisement receives around 250 applications, so if you want to be one of the handful of people that get a callback for an interview, you’ll need to do more than just pack your resume with your best skills and most impressive career achievements.
Our detailed step-by-step resume guide will include the following:
However, if time is of the essence and you want to apply for a job ASAP, head to our Resume Builder, which writes a personalized and professional resume for you in minutes.
The 5 main resume sections
- 1
- 2
- 3
- 4
- 5
Contact information
The resume header should include:
- Your name
- Phone number
- A professional email address
- City and state of residence
- Links to your LinkedIn profile, personal website or portfolios (if applicable)
Professional Summary
The resume professional summary should include:
- A two-to-five-sentence introduction to your resume
- Your most impressive professional accomplishments
- Your most relevant hard and soft skills
If you’re starting your career and need more experience, consider using a resume objective instead.
Work Experience
The work experience section should include:
- Your previous job titles in reverse-chronological order
- Employer
- City and state for each role
- Start and end dates for each role
- Depending on the resume format you choose, a brief list of accomplishments and responsibilities
Skills
The resume skills section should include:
- Six to eight skills listed in bullet points
- A mix of hard, soft and technical skills
- Skills specific to the role you want
Education
The education section should include:
- Type and title of your degrees or certifications
- Full name of each school you’ve attended
- Any education-related awards or distinguishing accomplishments
Our Resume Builder makes writing a resume fast and easy!
STEP 1
Choose the right resume format
Now that you have a clearer idea of the elements of a resume, you must choose the resume format that best fits your level of work experience.
Choosing the right format and how you organize your information is just as crucial as what you include in a resume.
Here’s how to choose the best resume format for you:
Chronological
Functional
Who should use a functional resume format?
- Job seekers who have little to no work experience.
- Applicants who want to emphasize skills and education over work history.
- Those with gaps in their employment history.
Combination
Who should use a combination resume format?
- Applicants who want to give equal focus to their skills and experience.
- Job seekers who have five to eight years of experience.
- Those changing careers, applying for a promotion or returning to the workforce after a break.
PRO TIP
Although the chronological resume is the most popular, it’s not ideal for every job seeker. Opt for the functional or combination formats if you have less than 10 years of experience.
STEP 2
Share fundamental contact information
Employers need to know who you are.
Share your essential contact information in the header section of our resume templates.
Contact information you should include:
- Name: Include your first and last name.
- Phone number: The best option is your cellphone number so recruiters can reach you easily.
- Email: Make sure it’s appropriate, simple and free of nicknames. Unprofessional email addresses comprise 35% of the most common resume mistakes—which we discuss further down the page.
- Location: Share the city and state where you reside.
Optional contact information:
- Social media accounts: If you have a professional website, blog or portfolio and are applying for a creative role, we highly recommend you include links to those in your contact information.
- LinkedIn: We suggest you include your LinkedIn account since it makes you seem more legitimate, and it’s an opportunity to remain in the employer’s network whether you get the job or not.
- Job title: You can let employers know your current role so they can get an idea of your area of expertise.
Contact information you should leave out:
- Date of birth: You should never include your birth date since this can lead to age-based discrimination. Only jobs like bartender will require you to be at least 21 years old.
- Photo or headshot: There’s a lot of debate surrounding profile pictures on resumes. In the United States, they can pose a liability for corporations because of hiring bias. However, including a photo on your CV is standard practice internationally.
- Full residential address: Never include your street and house number on your resume for security reasons.
STEP 3
Include a resume headline for extra impact.
A resume headline is an optional section that states your most attention-grabbing qualifications and your intentions as a job seeker.
This section should be high in your resume, ideally between the contact information and resume summary.
Check out these examples of resume headlines to get a better idea of what to include in one.
Administrative assistant resume headline
Teacher resume headline
Licensed practical nurse resume headline
PRO TIP
An excellent resume headline includes your job title, years of experience and one or two of your most impactful skills or qualifications.
You can find more resume headline examples for your desired job title and learn how to write this punchy intro in our resume headline writing guide.
STEP 4
Open with a strong resume summary or resume objective
Recruiters spend around 7 seconds scanning your resume, which is why you should include a brief but impactful opening statement. It should only be a few sentences long and show employers your resume matches the role.
There are two ways you can write this opener; you can opt for a resume summary or a resume objective. But what’s the difference between them, and which should you use?
What is a resume summary?
The resume summary, also called a summary statement or professional summary, is the recommended approach because it concisely summarizes characteristics that make you ideal for a specific job.
Your resume summary should include some of your most job-relevant skills and feature at least one career achievement. Include keywords from the job description and use action verbs; avoid phrases with “I” or “my” pronouns.
Formula to write a resume summary:
[Soft skills to describe you as a professional] + [job title and years of experience] in [area of expertise as stated on the job description]. Adept at [two or three of your best, job-relevant hard skills]. [One impressive career accomplishment and any other skills or qualifications.]
Resume summary examples
Graphic designer resume summary:
“Creative graphic designer with seven years of experience creating brand identities for over 15 clients. Experienced in logo typography and color palette creation using Adobe InDesign, Illustrator and After Effects. Created augmented reality (AR) graphics for a mobile smartphone game application which reached an audience of 2 million people.”
Accountant resume summary:
“Diligent Accountant with three years of experience working in the public and private sectors. Adept at creating detailed financial reports and establishing and maintaining budgets. Provided strategic financial planning consultations to corporate clients like Unilever and Walmart.”
In need of a stronger resume summary? Have our Resume Builder suggest a resume summary for your desired role.
What is a resume objective?
The resume objective, or career objective, communicates your goals for a job and the skills and education you have to achieve them. This statement is ideal for less experienced candidates, such as students and those relocating or changing careers.
This paragraph should contain two or three sentences mentioning job-relevant qualifications and skills that compensate for your lack of formal experience.
Formula to write a resume objective:
[Your profession] + [education or experience and top skills] seeking [desired job and company] to [your goals] with [professional skills and knowledge required in job description]. [Mention two or three soft skills and any additional qualifications].
Strong resume objective examples
Blogger resume objective:
“Blogger with experience in fashion, beauty and lifestyle writing for personal blogs and digital publications seeking affiliate writer position at Teen Vogue to provide engaging and informative shopping advice with excellent copywriting, research and trends analysis. Possess social media management skills and basic graphic design abilities.”
Physical therapy aide resume objective:
“Physical therapy aide certified by Borough of Manhattan Community College seeking physical therapy assistant job at HD Physical Therapy Clinic to offer my PTA services in recordkeeping, equipment setup and data monetization. Self-motivated, organized and responsible PTA that works with initiative.”
STEP 5
Showcase your work experience milestones
Hiring managers will pay close attention to your work history section, so a big part of your success will lie in your work experience.
Your work history section is the bulk of your professional accomplishments.
You must organize this section in reverse-chronological order, so employers see your most recent or current job and work your way down
When you’re listing each job, include:
- Your job title
- Name of employer or company
- Location of company (city and state)
- Employment dates (month and year)
- Three to five bullet points describing your achievements within the job
Highlight relevant experience
You don’t need to include every job you’ve had in your resume, but beware of creating gaps between roles!
You should include up to 10 years of career experience in your resume. Focus on the jobs that showcase a logical progression of your career.
For instance, if you’re applying for a graphic design job and spent three years babysitting during your bachelor’s degree, you shouldn’t include this role.
However, if the skills you gained in a job help you excel in the role you’re applying for, include the job in your work experience.
For example, someone who babysat for years can include this experience in their resume if they apply for an elementary school job.
Focus on accomplishments, not daily tasks
Your work experience should tell employers what you’ve achieved in each role; they want to see your impact. A boring list of responsibilities isn’t going to cut it.
Instead, focus on unique achievements that show you’ve exceeded your role. For example
- “As a waitress, I consulted the restaurant’s floor and table plan reorganization.”
- “Cofounded new school garden project utilized by science classes of all grade levels.”
- “Led record digitization project for university library’s historical archive.”
Use quantifiable metrics to add credibility to your resume
Numbers speak louder than words!
When writing your work history descriptions, include numbers and metrics to highlight your success. When recruiters scan your resume, dollar amounts or percentages quickly catch their eye.
Some examples of quantifiable metrics on your work history are:
- “Achieved $35,000 in total sales in the first quarter, up from $7,000 in the prior quarter.”
- “Garnered 57% increase in page visits after implementing new strategy.”
- “Managed and trained 35 waitstaff.”
Tailor your resume to the job with keywords
Prove you’re an excellent fit for the role by using resume keywords. You can find keywords by scanning the job ad for skills and qualifications.
You must use these skills and keywords precisely as they appear on the job ad since recruiters and applicant tracking systems (ATS) will scan your resume for them.
However, don’t clutter your resume with buzzwords like “team player” or “people person,” as these will look insincere, and ATS will flag duplicate content.
Look at this fictional job advertisement for a retail sales associate and highlight the keywords. Then, let’s see how you would include these keywords in your resume’s work history section.
We are hiring a dynamic and motivated sales associate for our new location in Altamonte Mall.
You will be responsible for various tasks on the sales floor, cash registers, fitting rooms and stockroom.
Key Responsibilities:
- Deliver outstanding customer service.
- Offer fashion styling assistance and recommendations to customers.
- Replenish the shop floor.
- Organize stockroom and keep inventory of items.
- Process cash and card payments.
- Process, restock, label and tag items delivered to the store.
- Greet customers in a friendly manner and inform them of promotions and store credit cards.
Qualifications:
- Prior retail experience
- Leadership abilities
- Basic math skills
- Computer skills
- Knowledge of POS systems
- Attention to detail
- U.S. work authorization
Once you’ve noted all the keywords in the job ad, pick the ones that accurately describe your professional experience and skill set. Check out how to use the keywords when describing your work history:
Sales associate work history example:
Work History
Sales Associate | Urban Outfitters – Tampa, FL
November 2021 – Current
- Unload, process, restock, label and tag over 300 weekly items.
- Organize stockroom and keep inventory of 2,000+ items, reducing out-of-stock items frequency by 39%.
- Replenish store floor, assist clients in locating items, and organize store floor with great attention to detail.
Cashier | AVO Boutique – Tampa, FL
August 2019 – November 2021
- Operated cash registers and processed cash and card payments for 20+ daily purchases.
- Handled cash flow of over $7,000, ensuring register was balanced. Utilized computer skills to log sales onto spreadsheets for financial reports.
- Utilized Clover and Shopify POS systems and trained new employees to use them.
Sales Associate | The Gap – Tampa, FL
January 2019 – August 2019
- Greeted customers in a friendly manner and informed them of daily promotions and specials.
- Replenished shop floor, located items for over 250 daily clients.
- Offered styling assistance and personalized fashion recommendations to customers in the fitting room and shop floor.
5 ways to make your resume ATS-friendly
- Always edit your resume with skills and qualifications relevant to the job you’re applying for.
- Organize your resume sections into one column to avoid various columns of text.
- Stick to simple formatting and avoid complex graphics, text boxes and photos in your resume.
- When referring to a term, don’t just use the acronym. Always include the entire concept and its abbreviation, for example, “Search engine optimization (SEO).”
- Always proofread and make sure your resume content is free of errors.
PRO TIP
Take advantage of our pre-formatted resume templates primed to bypass any applicant tracking system
Use strong action verbs
Start sentences with strong action verbs when you begin to write your work history. For example, “Developed new social media strategy” has more impact than “Was responsible for our social accounts.”
Make sure you use different action verbs throughout your work history. If you need some inspiration, check out this list:
- Acquired
- Analyzed
- Assembled
- Budgeted
- Boosted
- Collaborated
- Conceptualized
- Conducted
- Delivered
- Debugged
- Designed
- Edited
- Evaluated
- Facilitated
- Financed
- Forecasted
- Generated
- Handled
- Identified
- Implemented
- Increased
- Launched
- Led
- Leveraged
- Managed
- Maximized
- Negotiated
- Outsourced
- Planned
- Prevented
- Prioritized
- Remodeled
- Resolved
- Regained
- Simplified
- Sold
- Staffed
- Transferred
- Undertook
- Updated
STEP 6
Highlight a variety of skills on your resume
Your skills section should include six to eight skills describing your expertise for the desired role. You should have various skills that showcase you’re a well-rounded candidate; therefore, you need hard, soft and technical skills.
What are hard skills?
Hard skills refer to the specialized knowledge you need to perform a job. You gain hard skills through education or training, so they will vary depending on the job you apply for.
10 hard skills examples
- Copywriting
- Graphic design
- Artificial intelligence (AI)
- Project management
- Cloud computing
- SEO marketing
- Data analysis
- Computer programming
- UX design
- Foreign languages
What are soft skills?
Soft skills are personal abilities that help you interact professionally with your teammates and ensure you do your job as efficiently as possible. You can find these soft skills in candidates across all industries.
10 soft skills examples
- Adaptability
- Resolving conflicts
- Active listening
- Time management
- Innovative thinking
- Fostering inclusiveness
- Collaboration
- Stress Management
- Leadership
- Empathy
What are technical skills?
Technical skills are a subcategory of hard skills, and they reference your ability to use digital tools and technology for your job’s daily tasks. These skills also vary according to role and industry.
10 technical skills examples
- Adobe tools
- Programming languages (Java, Python)
- Google Analytics
- Microsoft Excel
- Email marketing tools (Mailchimp)
- Project management tools (Trello, Monday.com)
- Microsoft Teams
- POS systems (Clover, TouchBistro)
- QuickBooks
- CAD engineering software
PRO TIP
An ideal skills section should include a balanced mix of all skill types: soft, hard and technical to showcase you’re a well-rounded candidate.
How you present your skills on your resume will look different depending on your resume format. You can check out the FAQ on this page to learn more about how to write skills sections or reference our functional and combination resume guides.
STEP 7
List education that proves you’re prepared for the job
Your education section will communicate that you have the academic training to perform your job. Although some companies are dropping college-level educational requirements, the education section provides recruiters with a trusted reference for your knowledge and skills. Besides, jobs in education, law, finance and health care will always require some education or licensing.
Example elements of an education section:
- Program name: B.A. in Special Needs Education
- Name of the university or institution: Ohio State University
- Location of university or institution: Columbus, OH
- Graduation or attendance dates: Class of 2013; August 2014 – December 2016
Examples of optional education information:
- GPA: 4.0
- Minor: Minor in Psychology
- Honors: Cum Laude, Magna Cum Laude, Summa Cum Laude, Valedictorian
- Relevant coursework: If you’re a recent graduate without formal experience in your field, add classes and seminars you’ve taken that show you have the knowledge and practical experience to succeed in the role.
Tips to make the most of your education section
- If you hold two or more degrees, list them in reverse-chronological order.
- Only include your GPA if you’ve had a consistently impressive academic record (GPA of 3.5 or more).
- If you have a university degree, omit your high school diploma.
Now let’s review a few education examples:
Example of a high school student education section
Lincoln High School
Dallas, TX – June 2019
High School Diploma
GPA 4.0
Example of a GED graduate education section
General Educational Development Diploma (GED)
San Diego, CA – 08/2019
Pro Tip: If your degree is older than five years, consider removing the graduation date to avoid unfair hiring bias from employers determining your age.
Example of a BA graduate’s education section
University of California – San Diego
San Diego, CA
B.S. in Marine Biology
Relevant Coursework:
- Marine Mammal Biology
- Parasitology (Lab)
Example of a postgraduate law student education section
Columbia Law School
San Diego, CA
New York, NY – Expected graduation in June 2023
Juris Doctor
STEP 8
Consider including additional resume sections
You don’t have to limit your resume’s content to these sections!
Once you’ve mastered these five main resume sections, you can customize your resume with additional sections.
Instead, include as many achievements as you can in designated custom sections.
Some examples of additional resume sections are:
Certifications and licenses
Some jobs like nurse, EMT or physical therapist require a license to practice legally.
You can create a separate section to list any licenses or certifications you possess.
Even if your role doesn’t require it, you may voluntarily add licenses or certifications showing you have formal training in your field.
List licenses or certifications in your resume by including:
- Title of license or certification
- Name of certifying organization
- Date of obtainment
- Date of expiration (if applicable)
- Mention “In Progress” and expected date of completion (if applicable)
Example of licenses on a resume:
- Registered Nurse – License #000000
- Massachusetts Board of Registration in Nursing
- Expires in 2024
Example of certifications on a resume:
- RPR: Registered Professional Reporter
- National Court Reporters Association (NCRA)
- January 2018
Honors and awards
You can add an honors or awards section for any academic or professional recognition you’ve received.
“Honors” tend to relate to academic achievements, whereas “awards” refer to academic and professional accolades.
Types of honors and awards you can include on a resume
- Degree distinctions (magna cum laude, summa cum laude)
- Dean’s List
- Scholarships
- Fellowships
- Honor society membership
- Academic achievement honors
- Industry awards for excellent performance
- Employee distinction awards
- Individual and team sports awards
Example of an honors resume section:
Honors
- Dean’s List (2019 -2021)
- The Regents Scholarship – University System of Maryland (2019-2021)
Example of an awards resume section:
Awards
- Clio Awards (2017)
- Cannes Lions Awards (2022)
Projects
You can add a section in your resume to showcase any large-scale projects you’ve led or participated in your company or even personal side projects.
This “Projects” section benefits less experienced candidates who want to show employers they have experience in specific areas of expertise relevant to the role.
Example of a projects resume section:
Projects
- Led developers in creating an app that used mapping and market data to provide users with a list of the nearest gas stations with the lowest gas prices.
- Participated as software engineer in app development project for Microsoft from 2019-2022.
Publications
If you’re a writer or an academic investigator, you may want to showcase any publications you’ve written during your career.
Depending on your field of study, you will use different citing methods such as APA, MLA or Chicago.
If you’re working in academia and have a long list of publications, you might be better off with a curriculum vitae (CV) instead of a resume. If so, we can also show you how to write a CV.
Example of a publications resume section:
Publications
- Zhang, M. (2019) Breathe in: Holistic coping mechanisms in anxious children during COVID-19 pandemic. Holistic Health, 13(3),10-12.
- Zhang, M. (2016) How acupuncture affects children ages 6-12 with ADHD and other neurodiverse conditions. Journal of Acupuncture and Meridian Studies, 17(8), 21-25.
Volunteer work
Sharing volunteer work in your resume is a great way to show you mesh well with a company’s culture.
Besides showing your commitment to helping others, volunteering also allows you to develop skills to help you professionally.
Example of a volunteer work resume section:
Volunteer Work
Digital Marketing Volunteer
Habitat for Humanity-Restore
East Bay/Silicon Valley, CA
02/2022 – 03/2023
Administrative Support Volunteer
Building Futures with Women and Children
Bay Area, CA
10/2019 – 12/2021
Languages
Including your fluency in various languages in your resume can be an excellent asset for customer service, retail and health care positions.
Writing this section is as straightforward as listing the languages you can speak. However, you can add extra information, such as your fluency level.
Example of a languages resume section:
Languages
English: Fluent
Spanish: Native language
Portuguese: Conversational
Internships
Including a section for internships is a great addition to your resume if you’re a new job seeker just starting your career.
You can compensate for your lack of formal work experience with various internships you’ve completed.
Example of an internships resume section:
Internship
Full-stack Developer Intern | Onyx, Miami, FL
01/2023 – Current
- Implemented RESTful APIs and integrated front-end components with Node.js and Express.js.
- Developed responsive user interfaces using React and contributed to performance optimization.
Software Testing Intern | DEF Software Solutions, Miami, FL
08/2022 – 11/2022t
- Conducted comprehensive testing of desktop applications and documented test cases.
- Assisted in automating test cases with Selenium and gained experience in Agile testing methodologies.
PRO TIP
Include additional sections if they showcase relevant skills and experience for your desired job. Don’t overstuff your resume and extend it beyond two pages with information that won’t benefit recruiters.
STEP 9
Proofread your resume and fact-check the details
Double-check information like dates and the spelling of company or school names, and ensure your contact information is accurate and current.
It won’t matter if you’re the most qualified candidate in the world if your resume contains spelling and grammatical errors.
Check each of your resume sections for typos and formatting errors. Read the page from top to bottom, run it through an online spell-checker like Grammarly or have a copyeditor friend review it before deeming it ready for recruiters.
PRO TIP
Take advantage of our Resume Builder’s built-in spell-checker, which revises your grammar and syntax as you write
Resume formatting tips
- Your resume should be one page long. You can include a second page to fit all your work experience if your career exceeds 10 years. The standard rule is one page every 10 years of your career, but try to keep it to a maximum of two pages.
- Pick a font size between 11 and 12. Your section titles can be between a 14 and 16-point size.
- Refrain from using eccentric fonts. Stick to fonts like Arial, Calibri, Times New Roman and Georgia.
- Resume margins should be 1 inch on all sides. This allows for a balance between text and white space, making the document easy on the eyes.
- The line spacing should range between 1 and 1.15 inches to fit all your text without looking cramped.
- The ideal file format for your resume is PDF. PDF is the most accessible file format for all computer systems and can be opened by virtually anyone. Also, identify your name in the document’s file name. For example, “tom_jones_resume.pdf.”
Resume examples and resume
templates for any job or industry
Now that you’ve learned each step of the resume-writing process, the result should be a perfect resume.
Check out these resume examples for various jobs and career scenarios to help you visualize how yours should look.
Write a cover letter that complements your resume
Write a cover letter that complements your resume
A cover letter helps you sell yourself to the employer by providing more context to the career accomplishments showcased in your resume.
We already covered how important it is to tailor your resume for every job application to increase your chances of getting hired.
The same goes for the cover letter, another document you should continually customize to show different employers how you can fulfill the role’s specific demands.
Do you need a quick cover letter for your next job application? Our Cover Letter Builder writes full-page letters according to your desired job, matches your working style, and accounts for any gaps in your work history in mere minutes
Key Takeaways
To wrap up, let’s review the major steps for writing a resume:
- Pick a resume format that works for you.
- Include at least the five main resume sections: contact information, professional summary, work history, skills and education.
- Focus on your unique career achievements.
- Tailor your skills to the job ad.
- Double-check your resume for any errors and inconsistencies.
- Use an online builder to simplify and speed up the writing process.
Frequently Asked Questions
How do you write a resume for the first time?
When learning how to make a resume, start with a strong summary of your qualifications and emphasize the value of your skill set and industry knowledge. If you have limited work experience, move your education section above the work history and list any academic honors. Remember, you may have internships or volunteer experiences that can make up for formal experience.
How do I write a resume to pass an applicant tracking system (ATS)?
To learn how to write a resume that will pass an ATS, you’ll need a clean, easy-to-scan resume template. You’ll also need to study the ad carefully to ensure that your content mentions the most critical keywords from the job posting. Customize your resume whenever you apply for a job to emphasize your most relevant skills and experience for the role.
How much work experience should I include in my resume?
The amount of work experience you should include in your resume will depend on your years of experience. You don’t need to include every single job you’ve ever had. Instead, list your most recent and relevant experience for your desired role.
Job seekers with no experience: Include any internships or apprenticeships you’ve completed during your education or training. Mention your participation in college associations (especially if you occupied a leadership position) or any special projects you completed during your final year. Make these accomplishments stand out in a functional resume.
Entry-level candidates: List all your work experiences up until now and emphasize quantifiable accomplishments.
Mid-level candidates: Provide a detailed description of any responsibilities that went beyond your job description, showing you’re prepared for a promotion.
Senior-level candidates: Showcase every role you’ve had up until the past 10 to 15 years.
How to write a functional skills section?
If you’re writing a functional resume, you will choose three core skills that best reflect your abilities (even better if they’re keywords from the job ad). For each core skill, you will include two to three bullet points describing what accomplishments prove you excel in that respective skill.
Teacher functional skills section example:
Skills
Classroom Management
- Taught 12 elementary Social Studies, English and Mathematics classes for grades 4 to 6, planned all classes, assigned and reviewed homework, performed weekly evaluations, and kept student records updated.
- Supervised classes of 30 students, maintained order and discipline with positive reinforcement and clearly outlined classroom rules.
- Organized parent-teacher conferences twice a year to discuss student progress and parent-teacher collaboration.
Virtual Learning
- Imparted classes through Microsoft Teams videoconference platform.
- Produced short video lessons as learning aid for live lectures and for student review as needed. This initiative helped increase GPA across all students by 15% by midterms.
- Offered monthly one-on-one sessions with students to nurture individual learning and personal growth.
Problem-Solving
- Organized a monthly classroom discussion to receive and offer feedback between students and educators, which increased student participation and fostered critical thinking, public speaking and debating skills.
- Acted as liaison between student body council and school administration in efforts to implement lunch meals that fit various dietary needs and restrictions.
How to write a summary of qualifications?
Combination resumes can have just one listed skills section, or you can pair it with a “summary of qualifications” or “summary of skills.” In the summary of qualifications, you can share more job-relevant skills and achievements that demonstrate you’re prepared for the role. Junior and mid-level job seekers can use this summary of qualifications to show employers they’re ready for the job despite having little experience.
Customer service representative summary of qualifications example:
Summary of Qualifications
- Highly skilled in customer retention by employing persuasive speaking techniques in combination with special offers and discounts.
- Record of diffusing 20+ client complaints with empathy and positive language.
- Adaptable in various customer service platforms such as chat, telephone calls and in-person interactions.
More resources for writing your resume
How to Write a Resume Education Section
How to Write a Resume When You Have No Work Experience
Avoid These 10 Resume Mistakes
Sources: Finances Online, “10 Current Resume Trends & Forecasts for 2022/2023 You Should Be Thinking About”
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