winghouse girl01/2000 to 03/2001WinghouseOcala, FLAlways greeted guests friendly with an upbeat outgoing personality and in an entertaining manner. Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations. Delivered exceptional service by greeting and serving customers in a timely manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Correctly calculated charges, issued bills and collected payments. Managed closing duties, including restocking items, cleaning, and whatever side work that was appointed to me for that shift. Skillfully anticipated and addressed guests' service needs. Consistently adhered to quality expectations and standards. Politely answered phones promptly and recorded and confirmed reservations. Assisted other servers and dining room hosts and quickly responded to guests' needs. Provided high quality service.
