Outgoing SERVER offering extensive knowledge of hospitality etiquette, food preparation and superior customer service and food handling expertise. Skilled at memorizing menu items and orders. Background in Sports Bar atmosphere such as Winghouse in Clearwater, FL.
Excellent at welcoming guest while being entertaining as well.
Highly responsible and reliable with money.
Excellent ability to up-sell or promote brand, and sell merchandise.
Point of Sale (POS) system operation.
Upbeat, outgoing and positive.
Always friendly to co-workers and guests.
Works well under pressure and well with others.
Wonderful skills at multi-tasking.
Always look dressed in a stylish manner with the ability to do hair and apply make-up.
Always at punctually ready for work each shift.
Great at constantly and consistently developing knowledge of food and products.
Food safety understanding
Awarded "Outstanding Employee" and employee of the month at Starbucks in 2002 and also in 2003.
Sold the most merchandise in my first two weeks of working at the Winghouse in Clearwater than any other Whinghouse girl.
winghouse girl01/2000 to 03/2001WinghouseOcala, FLAlways greeted guests friendly with an upbeat outgoing personality and in an entertaining manner. Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations. Delivered exceptional service by greeting and serving customers in a timely manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Correctly calculated charges, issued bills and collected payments. Managed closing duties, including restocking items, cleaning, and whatever side work that was appointed to me for that shift. Skillfully anticipated and addressed guests' service needs. Consistently adhered to quality expectations and standards. Politely answered phones promptly and recorded and confirmed reservations. Assisted other servers and dining room hosts and quickly responded to guests' needs. Provided high quality service.
High School Diploma: General2002Clearwater HighClearwater, FL, USA?