Experienced Banquet Captain professional with strong leadership and relationship-building skills. Experienced Server with 5+ years fine dining experience. Successful track record of building repeat clientèle.
Food service background
Strong work ethic
Passion for customer satisfaction
Marketing and advertising
Inventory control and record keeping
Hospitality and service industry background
Food Handler certificate
Food preparation experience
Proficient in customer service
Wine Tasting room, 06/2016
to Current Falkner Winery – Temecula
Greeted guests in a timely and professional manner.
Poured drinks using standard pour according to specifications.
Processed orders on a computerized Point of Sale system.
Maintained full knowledge of beverage lists and promotions.
Event Manager, Trainer, Marketing Team, 06/2014
to 11/2015 Top Golf – San Antonio
Helped with preparation, set-up, and service for catering events
Carefully interviewed, selected, trained and supervised staff.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Actively participated in ongoing customer service programs to build sales and rapport in the community.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
to 11/2015 Circuit of the Americas – Austin
Responsible for the production and plating of desserts.
Managed food delivery for 200+ guests for special events
Responsible for coordination of up to 18 servers at an event with capacity of 700.
Worked VIP areas during events such as Formula One, Xgames, and many concerts.
Tracked liquor inventory before and after events.
Associate of Science: Occupational Therapy Assistant,
2019 Stanbridge College - Irvine