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Warehouse Manager Resume Example

Resume Score: 80%

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D
WAREHOUSE MANAGER
Summary

Dynamic & Diverse Warehouse/Operations Manager offering over 20 years of leadership and expertise in overseeing the training and performance of more than 120 employees. Accomplished in maintaining smooth warehouse operations through accurate record-keeping, logistics management, planning and inter-departmental communications.

My teams and I have been extraordinarily successful developing strong relationships with other departments while building a world-class culture of service and support for both internal and external customers.

Skills
  • Integrity
  • Operational improvement
  • Inventory Management
  • Budget controls
  • Leadership
  • Team building
  • Continuous Improvement
  • Quality Minded
  • Mentoring and training
  • Safety standards
  • MS Office Products
  • NetSuite, SAP, POS
Experience
Warehouse Manager
Mesa, AZ
ESI/FELLOWES/Apr 2018 to Current
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Key contributor of warehouse system upgrades to increase productivity and reduce errors.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Established and maintained excellent relations with customers, vendors and transport companies.
  • Managed day-to-day shipping and receiving, typically overseeing more than 1,000 packages in a 24-hour period while meeting a 99.5% pick accuracy level on 2 shifts.
  • Managed a $2M freight budget per year.
  • Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
  • Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
  • Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
  • Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Director of Safety for the facility; had monthly meetings with the safety committee.
  • Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
  • Led 5S and Lean initiatives to increase safety and productivity while reducing waste.
  • Performed monthly 1:1's with the team members to increase engagement and help with their development.
Sr. Operations Manager
Phoenix, AZ
Stitch Fix Inc./Sep 2015 to Apr 2018
  • Oversaw 120 staff members and 6 Supervisors in training, mentoring, coaching and development.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Met operational objectives by establishing qualified staff, promoting adherence processes and building a world class culture of service and support for both internal and external customers.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Managed and improved various procedures, including shipping, receiving and storage of all product.
  • Increased employee efficiency 35% by continuous process improvements driven by the staff.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted semi-annual staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
  • Promoted several hourly employees into Supervisor roles, and Supervisors into Operation Management roles.
  • Fostered strong relationships with all carriers, customers and suppliers by maintaining healthy communication.
  • Engaged professionally with all departments to build rapport and nurture relationships.
  • Elevated resource allocation, accurately controlling expenses.
  • Hired and mentored core start-up team, working to outline initial distribution flow and strategy.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using strong coaching skills.
Warehouse & Global Asset Manager
Phoenix, AZ
Go Daddy/Sep 2010 to Sep 2015
  • Receive, store, inventory and deliver switches, servers and other Data Center equipment to point of use.
  • Established annual department budget and monitor while meeting all business objectives
  • Submitted purchase requisitions for new and planned inventory.
  • Performed daily cycle counts to identify holes in current processes and additional training that is necessary.
  • Developed KPI's, SLA's and Carrier/Supplier Routing Guide and Non-conforming reports.
  • Worked closely with carriers and suppliers to meet/exceed on-time deliveries.
  • Wrote all job descriptions for the staff.
  • Implemented a 5S program that helped improve inventory accuracy and safety for the facility.
  • Full understanding of OSHA & AZDOT requirements.
  • Performed carrier analysis and chose a small package, LTL & FTL carrier based on flexibility, cost and on-time delivery.
  • Led several cross-functional team meetings and exercises.
Operations Manager
Chandler, AZ
CORT Furniture/Jul 2007 to Sep 2010
Education and Training
Bachelor of Science: Business ManagementUniversity of PhoenixBellevue, WA
Bachelor of Science: Criminal JusticeShoreline Community CollegeSeattle, WA
High School DiplomaWestwood High SchoolMay 1982Mesa, AZ
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • ESI/FELLOWES
  • Stitch Fix Inc.
  • Go Daddy
  • CORT Furniture

School Attended

  • University of Phoenix
  • Shoreline Community College
  • Westwood High School

Job Titles Held:

  • Warehouse Manager
  • Sr. Operations Manager
  • Warehouse & Global Asset Manager
  • Operations Manager

Degrees

  • Bachelor of Science : Business Management
    Bachelor of Science : Criminal Justice
    High School Diploma

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