Warehouse Manager Resume Example ESI/FELLOWES

WAREHOUSE MANAGER

Summary

Dynamic & Diverse Warehouse/Operations Manager offering over 20 years of leadership and expertise in overseeing the training and performance of more than 120 employees. Accomplished in maintaining smooth warehouse operations through accurate record-keeping, logistics management, planning and inter-departmental communications.

My teams and I have been extraordinarily successful developing strong relationships with other departments while building a world-class culture of service and support for both internal and external customers.

Skills

Integrity
Operational improvement
Inventory Management
Budget controls
Leadership
Team building

Continuous Improvement
Quality Minded
Mentoring and training
Safety standards
MS Office Products
NetSuite, SAP, POS

Experience

Warehouse Manager
Mesa, AZESI/FELLOWES/Apr 2018 to Current

Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
Key contributor of warehouse system upgrades to increase productivity and reduce errors.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Established and maintained excellent relations with customers, vendors and transport companies.
Managed day-to-day shipping and receiving, typically overseeing more than 1,000 packages in a 24-hour period while meeting a 99.5% pick accuracy level on 2 shifts.
Managed a $2M freight budget per year.
Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
Director of Safety for the facility; had monthly meetings with the safety committee.
Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
Led 5S and Lean initiatives to increase safety and productivity while reducing waste.
Performed monthly 1:1's with the team members to increase engagement and help with their development.

Sr. Operations Manager
Phoenix, AZStitch Fix Inc./Sep 2015 to Apr 2018

Oversaw 120 staff members and 6 Supervisors in training, mentoring, coaching and development.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Met operational objectives by establishing qualified staff, promoting adherence processes and building a world class culture of service and support for both internal and external customers.
Monitored progress by establishing plans, budgets and measuring results.
Managed and improved various procedures, including shipping, receiving and storage of all product.
Increased employee efficiency 35% by continuous process improvements driven by the staff.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Conducted semi-annual staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
Promoted several hourly employees into Supervisor roles, and Supervisors into Operation Management roles.
Fostered strong relationships with all carriers, customers and suppliers by maintaining healthy communication.
Engaged professionally with all departments to build rapport and nurture relationships.
Elevated resource allocation, accurately controlling expenses.
Hired and mentored core start-up team, working to outline initial distribution flow and strategy.
Empowered staff members to contribute to continuous improvement, quality and growth of company by using strong coaching skills.

Warehouse & Global Asset Manager
Phoenix, AZGo Daddy/Sep 2010 to Sep 2015

Receive, store, inventory and deliver switches, servers and other Data Center equipment to point of use.
Established annual department budget and monitor while meeting all business objectives
Submitted purchase requisitions for new and planned inventory.
Performed daily cycle counts to identify holes in current processes and additional training that is necessary.
Developed KPI's, SLA's and Carrier/Supplier Routing Guide and Non-conforming reports.
Worked closely with carriers and suppliers to meet/exceed on-time deliveries.
Wrote all job descriptions for the staff.
Implemented a 5S program that helped improve inventory accuracy and safety for the facility.
Full understanding of OSHA & AZDOT requirements.
Performed carrier analysis and chose a small package, LTL & FTL carrier based on flexibility, cost and on-time delivery.
Led several cross-functional team meetings and exercises.

Operations Manager
Chandler, AZCORT Furniture/Jul 2007 to Sep 2010

Education and Training

Bachelor of Science: Business ManagementUniversity of PhoenixBellevue, WA

Bachelor of Science: Criminal JusticeShoreline Community CollegeSeattle, WA

High School DiplomaWestwood High SchoolMay 1982Mesa, AZ

Resume Overview

Companies Worked For:

ESI/FELLOWES
Stitch Fix Inc.
Go Daddy
CORT Furniture

School Attended

University of Phoenix
Shoreline Community College
Westwood High School

Job Titles Held:

Warehouse Manager
Sr. Operations Manager
Warehouse & Global Asset Manager
Operations Manager

Degrees

Bachelor of Science : Business Management
Bachelor of Science : Criminal Justice
High School Diploma

Warehouse Manager Resume Example

Resume Score: 80%

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