Warehouse Learning Ambassador Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Ambitious student pursuing Business Management as a Bachelor degree eager to contribute developed knowledge in Shift Assistant role. Skilled in completing task and problem solving in stressed settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Energetic and Determined to ensure the workload is accomplished and exceed excepted expectations.

  • Incentive initiatives
  • Problem Solve training, Stowing training, Induct training,
  • Pallet jacks
  • Time management
  • Able to lift and carry 50 lbs.
  • Microsoft Outlook
  • Microsoft Word
  • Loss prevention
05/2020 to Current
Warehouse Learning Ambassador Rh Miami, FL,
  • Operated and managed in Problem Solved to insure the packages are at the right location and all that should go out for the day gets delivered.
  • Auditing during loadout to ensure there isn't any physical left behinds nor any routes that are written wrong/ gets mixed up.
  • Summiting audits ( 5*5*5 buff to stow, 5*5*5 stow to stage, Rollout Safety
  • Rollout routes being scanned to Comp, and changing their status to 'delay at station' all while crossing off the yellow label so it can be reinducted that night.
  • Documented training activities and changes to analyze program effectiveness.
  • Developed skill-specific training programs to promote employee development.
  • Cross-trained on Dolphin devices and continued training end users in new applications and answering questions if they have any along the way.
  • TDR Trained
  • If the managers were ever stuck in induct, buff, or stow, then they would put me in to help fill in the spot and help with their rates.

08/2018 to 10/2019
Server Assistant The Tjx Companies, Inc. Owings Mills, MD,
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Backed up cashier staff to process customer orders and payments.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Executed cash transactions quickly and accurately.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated cashier during Drive Thru & Dine-In
  • Steak n Shake opened 24/7, at times, being alone during third shift and being able to handling dining room, drive thru, and self-serve shakes. Multi-tasking

03/2018 to 06/2019
Retail Associate Capital Health Pennington, NJ,
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Caught a Theft one time and had it reported, a women was changing tags to make her items that she wanted to return be more than what the item was worth.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Escorted customers to products and pointed out complementary items, such like tote bags or our Rewards Cards that we offer, to boost store sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained friendly, outgoing and customer-focused demeanor while on sales floor.
  • Assisted customers and provided excellent customer service.
  • Answered questions about current promotions and resolved issues according to store policies.
09/2017 to 05/2018
Cashier Fareway Stores Inc. City, STATE,
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Inspected items for damage and obtained replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • #1 on Toys for Totes, got most donations from customers and only working as a part-time cashier.
Education and Training
Expected in 05/2019
High School Diploma:
Iowa City High School - Iowa City, IA
Expected in
Kirkwood Community College - Cedar Rapids, IA

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Resume Strength

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  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Iowa City High School
  • Kirkwood Community College
Job Titles Held:
  • Warehouse Learning Ambassador
  • Server Assistant
  • Retail Associate
  • Cashier
  • High School Diploma
  • Some College (No Degree)

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