, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Proactive Warehouse Associate recognized for 11 years of hands-on experience in shipping and receiving freight and picking and pulling stock. Expertise in wrapping, boxing, labeling and maintaining logs. Strong, robust and comfortable lifting up to 50 pounds at once. Skilled at working efficiently, correctly and quickly.
Accomplishments
Collaborated with team of 17 in the development of USAID.
Supervised team of 17 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Oversaw daily inventory counts to maintain data accuracy.
Generated, distributed and filed copies of all billing paperwork.
Handled high-volume paperwork and collaborated with programs department to resolve invoicing and shipping problems.
Documented received materials into ProLog system.
Received and processed customer payments.
Researched industry to analyze competitors, understand market conditions and identify trends, opportunities and threats.
Kept deliveries in line with import and export laws to minimize delays.
Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
Prepared 28 days reports tracking information such as purchase orders, inventory numbers and invoicing activities.
Coordinated dispatching of 15 drivers to accomplish daily delivery requirements.
Liaised between warehouse personnel and customer to facilitate account and operational needs.
Monitored and reported on transportation costs and properly filed shipping documents.
Generated all documentation and information required for customer shipments.
Tracked orders and notified customers of status or potential delays.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
Processed and entered all customer orders into database and provided proactive customer service for all accounts.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Reported customer feedback to management, including any signs of customer dissatisfaction.
Verified accurate account invoicing through collaboration with accounting department.
Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.
Managed system support functions to set priorities and service levels expectations.
Worked with vendors to schedule more than 1 daily pickups and 3 weekly deliveries.
Education
Certificate : Public Procurement Management , Expected in 01/2017 - Liberia Institute Of Public Administration - Liberia, Near The US Embassy, Monrovia , GPA:
BBA In Management : Business And Public Administration , Expected in 11/2009 - African Methodists Episcopal University - Monrovia, Liberia, GPA:
Minored in Public Administration
Diploma: High School, Non Specified , Expected in 07/2003 - Nathan E. Gibson Memorial Academy - Monrovia, Liberia, GPA:
Certificate : Policies And Procedures , Expected in 06/2012 - International Rescue Committee - Monrovia, Liberia, GPA:
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