Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Motivated Lead and Food service manager successful at managing customs compliance, inventory control, customer service and transportation logistics. Excellent problem solving and interpersonal skills.
Core Qualifications
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Experience
06/2013 to Current
Warehouse Associated Hcl Technologies Ltd. – Foster, ND,
- Reviewed new customer orders and requests and manually entered data into a centralized database.
- Completed and followed up on all registration and traffic documents.
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
- Prepared invoices for all customers in the logistics department at the end of every month.
- Supervised material flow, storage and global order fulfillment.
- Reported inventory balances and cycle counts in both the ERP and WMS systems.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Worked at a rapid pace to meet tight deadlines.
- Verified and recorded the count and condition of cargo received.
- Banded, wrapped, packaged and cleaned equipment.
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
- Used propane forklift to load trailer at warehouse.
- Packed containers and re-packed damaged containers.
- Loaded flat bed by forklift and hand truck.
- Cleared damaged items and loaded freight.
07/2012 to 07/2013
Lead H-E-B – Bellaire, TX,
- Mixed and laid concrete to raise top of manhole to the street level.
- Used a pick and shovel to dig, spread and level dirt and gravel.
- Performed heavy labor such as ditch digging, paving and hauling.Continually cleaned work areas and equipment.
- Arranged and stored materials, machines, tools and equipment
- Transported materials, tools and machines to installation sites..
2007 to 10/2012
Lead Pizza Hut – Oil City, PA,
- Reviewed new customer orders and requests and manually entered data into a centralized database.
- Oversaw scheduling for the day-to-day activities of 10 or more employees.
- Coordinated rush orders and order changes.
- Resolved problems for customers, warehouses and carriers.
- Produced bills of lading and updated shipment status information.
- Monitored shipments to guarantee on-time delivery.
- Prepared invoices for all customers in the logistics department at the end of every month.
- Maintained accurate stock records and schedules.
- Selected products for specific routes according to pick sheets.
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Oversaw warehousing and storage practices and housekeeping.
- Worked at a rapid pace to meet tight deadlines.
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
2004 to 2006
Manager Kroger – Erie, CO,
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
- Optimized profits by controlling food, beverage and labor costs on a daily basis.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
- Counseled and disciplined staff when necessary.
2004 to 2004
Cashier Taco Casa – City, STATE,
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.
- Communicated clearly and positively with co-workers and management.
- Served orders to customers at windows, counters and tables.
- Cut and chopped food items and cooked on a grill or in fryers.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Properly portioned and packaged take-out foods for customers.
- Quickly and efficiently processed payments and made accurate change.
- Mastered Point of Sale (POS) computer system for automated order taking.
- Carefully maintained sanitation, health and safety standards in all work areas
- .Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
- Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
- Followed all established restaurant practices and procedures.
- Worked well with teammates and openly invited coaching from the management team.
Education
Expected in 2017
Associate of Arts: Social Services
Criminal Justice
Tarrant County College - Hurst, Texas
Tarrant County College - Hurst, Texas
Coursework in Criminal Justice
Minor in Social Services
Expected in
: Graphic Design
Westwood College - Fort Worth, Texas
Westwood College - Fort Worth, Texas
Coursework in Graphic Design
Organizations
Skills
cash register, Cherry picker, customer services, financial, forklift, functional, inventory, Legal, Materials, money, Receiving, Shipping, Swing, tax, transportation, as400
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Resume Overview
School Attended
- Tarrant County College
- Westwood College
Job Titles Held:
- Warehouse Associated
- Lead
- Lead
- Manager
- Cashier
Degrees
- Associate of Arts
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