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Waitress/Hostess/Payroll Administrator Resume Example

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WAITRESS/HOSTESS/PAYROLL ADMINISTRATOR
Professional Summary

Attentive Waitress with superior knowledge of [Type] dining and dedication to fantastic dining experiences. Trained in POS systems and [Type] serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Service-oriented [Job Title] well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with [Number] years experience in restaurant operations. Collaborative team leader with comprehensive background of equitable supervision. [Job Title] well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Cheerful [Job Title] always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering [Number] years of experience in [Type] settings. Efficient [Job Title] with over [Number] years of experience in [Type] and [Type] service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience. Customer-oriented [Job Title] with excellent interpersonal and communication skills focused on guest satisfaction. Recognized food and beverage expert. Recent license in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Proactive [Job Title] with [Number] years of experience working in [Type] restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work. Experienced Server with solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Offering extensive knowledge, superior work ethic and more than [Number] years of related experience. Versatile [Job Title] possessing [Number] years bartending and waitstaff experience. Effective coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members. Organized [Job Title] experienced in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Motivated [Job Title] with [Number] years experience successfully serving customers in busy, [Type] restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Diligent Food Service worker with successful history in [Type] settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Versatile [Job Title] with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Versatile [Job Title] with [Number] years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of [Number]% due to friendliness, speedy service and [Action].

Skills
  • Effective leader
  • Relationship building
  • Conflict resolution
  • Business Development
  • Coaching and mentoring
  • Scheduling
  • Staff training/development
  • Employee scheduling
  • Inventory management
  • Delegation
  • Supervision
  • MS Office
  • Budgets
  • Relationship development
  • Team building
  • Customer service
  • Organization
  • Team management
  • Problem resolution
  • Business operations
Work History
Waitress/Hostess/Payroll AdministratorSchneider Electric – West Chester , PA
Management Consultant/Bookkeeper02/2008 to Current
FMI Inc. – City , STATE
  • Produced detailed and relevant reports for use in making business decisions.
  • Gathered, documented and modeled data to assess business trends.
  • Created and optimized records management strategies to coordinate and protect information.
  • Leveraged on-site observation and personal interviews to identify individual employee strengths..
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Conducted thorough reviews of [Type] operations to devise and deploy improvement strategies, facilitating consistent [Result].
  • Evaluated current processes to develop improvement plans.
  • Strengthened [Type] storage systems to enhance efficiency and minimize labor requirements.
  • Restructured procedures through coordination with [Job title] to create and execute projects.
  • Recommended [Type] operational improvements based on tracking and analysis of [Type] data.
General Manager06/2001 to 01/2008
Knights Inc. – City , STATE
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Assessed financial statements and [Type] reports to evaluate [Type] performance, develop targeted improvements and implement changes resulting in [Result].
  • Maximized efficiency by coaching and mentoring [Number] personnel on [Type] principles, industry practices, company procedures and [Software] system.
  • Oversaw and improved [Product or Service] deliveries worth more than $[Amount] per year through efficient coordination of [Action] and [Action].
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Worked directly with management, [Job title]s, and [Type] department to brainstorm, discuss strategy and mitigate [Type] issues.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Maintained organized, safe and clean [Type] facility to keep productivity high and maximize customer satisfaction.
  • Directed work of [Type] and [Type] teams to deliver exceptional client experiences.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Implemented operational strategies and effectively built customer and employee loyalty through [Task] and [Task].
Cashier Manager03/1994 to 06/2004
Mr.Fish N Chips – City , STATE
  • Cleaned and organized store, including checkout desk and displays.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored areas for security issues and safety hazards.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Provided strong service to customers, increasing customer loyalty [Number]%.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Built positive relationships with customers to increase repeat business.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Monitored self-checkout systems and provided assistance or intervention where required.
Education
High School Diploma06/1993Serra High School- City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

80Good
Resume Strength
  • Completeness
  • Length
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Serra High School

Job Titles Held:

  • Waitress/Hostess/Payroll Administrator
  • Management Consultant/Bookkeeper
  • General Manager
  • Cashier Manager

Degrees

  • High School Diploma 06/1993

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