Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Friendly student considered hardworking, punctual and driven.
Skills
Physical Stamina
Facility and Site Cleaning
Positive Team Player
Detail-Oriented
Safety Standards and Protocols
Multitasking and Prioritization
Communication and Interpersonal Skills
Checklists and Recordkeeping
Decision Making
Microsoft Office
Willingness to Learn
Adaptable and Flexible
Daily Facilities Cleaning
Verbal and Written Communication
Cleaning and Sanitizing
High Energy and Stamina
Transactions and Cash Handling
Point of Sale Systems
Order Accuracy and Delivery
Special Requests and Substitutions
Able to Lift 50+ Pounds
Warm and Friendly
Customer Service and Rapport
Detail-Oriented
Reliable and Responsible
Critical Thinking
Customer Service
Problem Solving
Honest and Ethical
Work History
Waitress, 08/2021 - Current Cache Creek Casino Resort – Brooks, CA,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bussed and reset tables to keep dining room and work areas clean.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Checked identification for minimum age for sale of alcoholic beverages.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Prepared specialty desserts for customers for special occasions.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Cleaned, stocked and sanitized restrooms to deliver guests immaculate, safe environments that reflected well on employer.
Projected friendly and positive image in interaction with employees and built trusting and supportive relationships with other team members.
Served in various office and cafeteria settings, and gained transferable skills to clean environment to employers' full satisfaction.
Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
Cleaned building floors by sweeping, mopping and scrubbing floors.
Maintained clean, neat and professional entrances.
Disposed of trash and recyclables each day to avoid waste buildup.
Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
Handled equipment, chemicals and materials properly and with caution.
Emptied wastebaskets to transport trash and waste to disposal area.
Restocked room supplies such as facial tissues for personal touch with every job.
Organized and used industrial cleaning products following strict safety procedures.
Kept building entryway glass clean and polished for professional presentation.
Performed inventory management to keep storage areas and carts well-stocked.
Moved around heavy equipment and furniture for storage or rearranging.
Improved building cleanliness with continuous sanitizing of high-touch areas.
Hostess/Restaurant Busser, 06/2019 - 09/2019 Zany Graze – City, STATE,
Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
Provided respectful and courteous bussing services while operating within active dining rooms.
Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
Emptied on-site trash receptacles into dumpsters and large waste receptacles.
Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Waitress/Hostess/Cashier/Janitorial, 05/2017 - 05/2018 Farm Table Cafe – City, STATE,
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and build relationships.
Restocked and organized merchandise in front lanes.
Collected and authorized payments of guests.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Completed inventory counts and ordered merchandise.
Education
Associate of Applied Science: Graphic Communications , Expected in 05/2023 - Lewis Clark State College - Lewiston, ID, GPA:
High School Diploma: , Expected in 05/2020 - Idaho Virtual Academy - Meridian, ID, GPA:
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