waitress resume example with 12+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Organizational Skills
Microsoft Office
Planning & Organizing
Friendly, Positive Attitude
Good Work Ethic
PPE Use
Customer Service
People Skills
Supervision & Leadership
Reliable & Trustworthy
Critical Thinking
Computer Skills
Active Listening
Team Building
Experience
05/2018 to 08/2020WaitressCache Creek Casino Resort | Brooks, CA,
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Presented food and beverages to guests at tables.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Relayed orders to service bar and kitchen via point-of-sale register system.
Cleared table and bussed dishes to allow for quick setups.
Stocked server areas with supplies before, during and after shifts.
03/2012 to 10/2018Health Unit CoordinatorKootenai Medical Center | Post Falls, ID,
Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
Maintained unit supplies and equipment for medical staff and patient care needs.
Transcribed physicians' orders to aid in medical care and minimize medical errors.
Responded to patient call lights quickly and expedited appropriate follow-through.
Conducted unit greetings and orientations for newly admitted and transferred patients.
Backed up floor staff by keeping patients' rooms clean and orderly.
Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
Communicated with patients with compassion while keeping medical information private.
Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
Initiated training and education programs for supporting healthcare staff.
Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
Collaborated with Quality Team to develop outcomes statistics.
06/2005 to 05/2009Counter ServerWhole Foods | Playa Vista, CA,
Greeted incoming guests with friendly smile and provided knowledgeable service.
Delivered top quality customer service while managing multiple tasks.
Received, checked and arranged food orders for in-store and carry out customers.
Maintained complete knowledge of available menu, including daily specials.
Offered details about menu items and suggested choices to meet customer tastes.
Processed order transactions and handled debit and cash operations.
Replenished supply inventory of condiments, napkins and bags frequently.
Calculated charges, issued bills and collected payments.
Assisted customers in selecting items from menu based on preferences and dietary needs.
Adhered to food service sanitation guidelines and standards.
to CNA Elwyn | Harrisburg, PA,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Used mobility devices to transport patients.
Administered medications to patients and performed follow-ups regarding prescriptions and supplements.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Education and Training
Expected in 07/2007 to to High School Diploma | Robert E. Fitch High School, Groton, CTGPA:
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