Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Organizational Skills
  • Microsoft Office
  • Planning & Organizing
  • Friendly, Positive Attitude
  • Good Work Ethic
  • PPE Use
  • Customer Service
  • People Skills
  • Supervision & Leadership
  • Reliable & Trustworthy
  • Critical Thinking
  • Computer Skills
  • Active Listening
  • Team Building
Waitress, 05/2018 to 08/2020
Cache Creek Casino ResortBrooks, CA,
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented food and beverages to guests at tables.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
Health Unit Coordinator, 03/2012 to 10/2018
Kootenai Medical CenterPost Falls, ID,
  • Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
  • Maintained unit supplies and equipment for medical staff and patient care needs.
  • Transcribed physicians' orders to aid in medical care and minimize medical errors.
  • Responded to patient call lights quickly and expedited appropriate follow-through.
  • Conducted unit greetings and orientations for newly admitted and transferred patients.
  • Backed up floor staff by keeping patients' rooms clean and orderly.
  • Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
  • Communicated with patients with compassion while keeping medical information private.
  • Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
  • Initiated training and education programs for supporting healthcare staff.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Collaborated with Quality Team to develop outcomes statistics.
Counter Server, 06/2005 to 05/2009
Whole FoodsPlaya Vista, CA,
  • Greeted incoming guests with friendly smile and provided knowledgeable service.
  • Delivered top quality customer service while managing multiple tasks.
  • Received, checked and arranged food orders for in-store and carry out customers.
  • Maintained complete knowledge of available menu, including daily specials.
  • Offered details about menu items and suggested choices to meet customer tastes.
  • Processed order transactions and handled debit and cash operations.
  • Replenished supply inventory of condiments, napkins and bags frequently.
  • Calculated charges, issued bills and collected payments.
  • Assisted customers in selecting items from menu based on preferences and dietary needs.
  • Adhered to food service sanitation guidelines and standards.
CNA , to
ElwynHarrisburg, PA,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Used mobility devices to transport patients.
  • Administered medications to patients and performed follow-ups regarding prescriptions and supplements.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Education and Training
High School Diploma: , Expected in 07/2007
Robert E. Fitch High School - Groton, CT
  • Certificate in Electronic Medical Records

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    School Attended

    • Robert E. Fitch High School

    Job Titles Held:

    • Waitress
    • Health Unit Coordinator
    • Counter Server
    • CNA


    • High School Diploma

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