Waitress resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

A motivated, customer service professional seeking a role to further education and skills in the hospitality industry.

  • Stress Management
  • Discipline and Focus
  • Customer Service
  • People Skills
  • Problem Resolution
  • Good Work Ethic
  • Critical Thinking
Waitress, 06/2016 to 12/2022
Uncle Julio'sDurham, NC,
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented food and beverages to guests at tables.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Implemented sanitary food handling, holding and service protocols.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Petroleum Supply Specialist (92F), 08/2017 to 10/2019
Army National GuardNatick, MA,
  • Performed inspections, maintenance service and basic repairs on equipment.
  • Oversaw receiving, shipping and storage of JP8 fuel.
  • Checked controls and adjusted settings to maintain optimum temperature and pressure.
  • Monitored process indicators, instruments, gauges and meters to detect and report faults.
  • Connected hoses and valves and operated pumps to load petroleum products into tanker trucks, airplanes, ships and railroad cars.
  • Turned valves and started pumps to regulate flows of gases, liquids, slurries or powdered materials.
  • Inspected equipment to verify correct tank levels, temperatures, chemical amounts and pressures.
  • Collected product samples by turning bleeder valves or lowering containers into tanks to obtain oil samples.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
Hotel Front Desk Receptionist, 07/2022 to 12/2022
The Morning Star CompanyWoodland, CA,
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Input customer data into reservation systems to ensure a satisfactory stay for the guest.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
Cashier , 01/2017 to 08/2017
Capital HealthPemberton, NJ,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Preserved appearance of store by arranging and replenishing displays.
Education and Training
High School Diploma: , Expected in 06/2017
Dinwiddie County High School - Dinwiddie, VA
  • Promoted from Private First-Class to Specialist, in less than 12-months.
  • Competed against other soldiers, tested on knowledge, teamwork, and physical endurance and was chosen as the winner.
  • Was awarded an Army Achievement Medal for being an outstanding soldier, excelling in job performance, uniform appearance, and showing up to work motivated and ready to work.
  • Certification for Security Education, Training, and Awareness - US Army - 2019
  • Certification for DoD Cyber Awareness Course - US Army - 2019
  • Certification for 40 Hour Fuel Handlers Course - US Army - 2018

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Resume Overview

School Attended

  • Dinwiddie County High School

Job Titles Held:

  • Waitress
  • Petroleum Supply Specialist (92F)
  • Hotel Front Desk Receptionist
  • Cashier


  • High School Diploma

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