waitress resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Sociable Server offering two years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations. Prompt excellent customer loyalty, multitasking, and ability to not get stressed or create mistakes under pressure. Extremely energetic to meet customer demands. Furthermore, has expertise in managing around 6-8 tables at a time and handling busy restaurants with excellent service. Dedicated to maximizing table turnover time to take advantage of sales opportunities without sacrificing service. Extremely dedicated to working and maintaining a healthy work schedule and always willing to pick up where there is slack or when needed.
Skills
High-Volume Dining
Point of Sale (POS) System Operations
Order Accuracy and Delivery
Verbal and Written Communication
Menu Memorization and Presentation
Food and Beverage Service
Cleaning and Sanitizing
Upselling and Cross-Selling
Ability to Lift 30 Pounds
Staff Training
Relationship Building
Transactions and Cash Handling
High Energy and Stamina
Conflict and Complaint Resolution
Age Verification
Dining Room Cleaning and Upkeep
Food Safety Standards
Warm and Friendly
Team Player
Table Bussing
Table Setting Arrangements
Liquor, Wine, and Food Service
Experience
Waitress, 12/2021 - 08/2022 Life Care Centers Of America – Mcminnville, OR,
Maintained accuracy while handling payments, giving change, and printing receipts for customers.
Greeted customers, answered questions, and recommended specials to increase profits.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties.
Presented menus to patrons to answer questions about menu items and make recommendations.
Cleared table and bussed dishes to allow for quick setups.
Stocked server areas with supplies before, during, and after shifts.
Set up the dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly, filled water glasses, and brought bread to the table.
Answered guest questions regarding the menu, food and beverage preparation, recipe ingredients, and allergens.
Implemented sanitary food handling, holding, and service protocols.
Maintained knowledge of menu items, ingredients, and preparation methods to assist guests with menu selection.
Documented food orders and ran items to guest tables in the dining room.
Relayed orders and special requests to cooks.
Handled special customer requests for separate checks and menu substitutions.
Provided timely checks on guest needs and brought requests.
Calculated accurate bill amounts and processed cash and credit card payments.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Informed customers about specials, upselling additional food and drink items.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Trained new employees on restaurant procedures and plating techniques.
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