LiveCareer-Resume

waitress resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Focused Waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering 8 year background providing high-quality service to customers. Friendly Waitress with strong understanding of hospitality and food and beverage industries. Extensive knowledge of high-end ingredients and complementary food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Skills
  • Safe food handling
  • Point of Sale (POS) system operations
  • Effective sales techniques
  • Menu memorization
  • High-volume dining
  • Dish preparation
  • Menu knowledge
  • Food safety understanding
  • Check payment processing
  • Conflict and dispute resolution
  • Price memorization
  • Prompt table clearance
  • Relationship management
  • Effective customer upselling
  • Food inspection
  • Dining customer service
  • Special dietary requirements
  • Seating assignment preparation
  • Sales techniques
  • Service prioritization
  • Bussing expertise
  • Table setting arrangements
  • Liquor, wine and food service
Experience
Waitress, 10/2019 to 07/2020
Holiday RetirementIowa City, IA,
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Increased sales of key menu items through effective upselling.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Sanitation Crew, 09/2019 to 10/2019
Sunset GrownWapakoneta, OH,
  • Kept debris picked up from work areas and sanitized surfaces every [Timeframe].
  • Followed [Type] regulations to maintain proper storage of chemicals.
  • Adhered to company standards and OSHA requirements when handling and disposing of biological and chemical hazards.
  • Sanitized floors and walls to protect workers.
  • Followed sanitation schedule and documented cleaning activities.
  • Utilized Personal Protective Equipment (PPE) correctly.
  • Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
  • Took out garbage and recycling daily.
  • Complied with company policies regarding safe storage of chemicals.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Responded to requests for building and maintenance repairs and cleanups immediately.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Packer, 08/2019 to 09/2019
Quad/Graphics, Inc.Naperville, IL,
  • Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
  • Accomplished production goals by working with speed and accuracy.
  • Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using [Type] scanners.
  • Recorded order processing updates by entering information correctly.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
Production Line Lead, 06/2018 to 08/2019
FabfitfunLos Angeles, CA,
  • Oversaw design, procurement and construction from mechanical equipment and reliability perspective and provide input for start-up and operation of mechanical systems.
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Performed visual inspections and finger-point checks to assure quality parts.
  • Prepared products for shipment by packaging and labeling finished products in cardboard boxes or containers.
  • Used measuring instruments such as calipers, gauges and micrometers to verify conformance of parts to stock lists or blueprints.
  • Requested replacement supply of standard parts to expedite workflow.
  • Completed product assembly according to standardized procedures.
  • Inspected finished products for quality and adherence to customer specifications.
  • Operated hand trucks, forklifts and scissor lifts.
  • Assembled products from raw materials and completed inspections.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Built and packaged products to complete daily work orders.
Education and Training
GED: , Expected in 02/2006 to Hillcrest High School - Simpsonville, SC
GPA:

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Resume Overview

School Attended

  • Hillcrest High School

Job Titles Held:

  • Waitress
  • Sanitation Crew
  • Packer
  • Production Line Lead

Degrees

  • GED

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