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waitress resume example with 2 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Pragmatic individual promoting 4 years of experience working for cafes, fast food organizations and chain restaurants. Promoting terrific interpersonal and communication skills as a result of a career spent working as a Waiter. Bilingual Waiter offering over 4 years working for service-oriented companies. A true professional talented in pairing food and wine.  Eager to join an organization in a new role where talent and a positive personality will be considered valuable traits. Talented Waiter successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing with all types of customer requests in an efficient and courteous manner. Creative problem-solver skilled in time management and preparatory work.

Skills

-  Cash handling expert

- Food and beverage pairings

- Courteous, professional demeanor
- Customer service
- High energy
- Table setting
- Dining experiences
- Bussing understanding
- Guest relations professional
- Sanitation requirements
- Menu expertise
- Thrives in fast-paced environment
- Lifts and carries up to 30 lbs
- Top-tier, full-service dining background
- Organized and efficient server
- Flexible schedule capability
- Quick problem solver
- Food safety procedures
- Accurate money handling
- Compliance standards
- Up-selling capability
- Upselling techniques

Experience
09/2017 to Waitress Uncle Julio's | Chicago, IL,
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.


  • Assertively upsold alcoholic beverages, appetizers and desserts.


  • Pleasantly greeted guests and offered to take drink orders while they familiarized themselves with the menu.
  • Ensured that food was served to guests at the proper temperature by bringing it to the table immediately.
  • Assisted with the BBQ station, banquet set up and service, patio area service, dishwashing and packaging food for take-out.
  • Wiped down kitchen surfaces with fresh cloths, hot water and company-approved cleaning products to prevent food borne illness.
  • Quickly set up and cleared tables and stocked all service stations.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Folded napkins throughout the day to maintain an adequate supply.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Observed tables to promptly respond to requests and refill beverages.
    Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
  • Maintained high standards of cleanliness and sanitation.
  • Provided friendly and attentive service.
  • Monitored guest for intoxication and immediately reported concerns to management.
  • Routinely removed trash and debris from restaurant.
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Explained menu options in detail so that customers could make educated decisions on food items.
  • Attended to new tables promptly to answer first questions and take drink orders.
  • Followed checklists for shift start and end to help with smooth transitions.
07/2015 to 07/2017 Waitress Uncle Julio's | Columbia, MD,
  • Attended to new tables promptly to answer first questions and take drink orders.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
  • Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Wiped down kitchen surfaces with fresh cloths, hot water and company-approved cleaning products to prevent food borne illness.
  • Upheld highest standard for cleanliness of glass and silverware.
  • Maintained clean dining room, lobby and service areas at all times.
  • Stocked and maintained cleanliness of stations.
  • Delivered quality service by providing a warm and welcoming environment.
  • Quickly set up and cleared tables and stocked all service stations.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Emptied and maintained trashcans and outdoor dumpster area.
  • Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
  • Resolved guest complaints quickly and efficiently.
  • Precisely described menu items and special offerings and appropriately identified wine pairings.
  • Verified cash drawer against the day’s receipts.
  • Set dining tables according to type of event and service standards.
  • Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
  • Operated all kitchen equipment adeptly.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Consistently provided professional, friendly and engaging service.
  • Ensured that food was served to guests at the proper temperature by bringing it to the table immediately.
  • Assisted with bussing and restaging tables.
  • Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Affected quick resolutions to customer problems and brought in management when needed.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Filled in by showing guests to their tables when the hostess was on break.
  • Assisted co-workers whenever possible.
  • Completed finishing touches such as garnishes on dishes before final delivery.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
  • Constantly kept kitchen areas clean and free of debris and water.
  • Explained menu options in detail so that customers could make educated decisions on food items.
  • Pleasantly greeted guests and offered to take drink orders while they familiarized themselves with the menu.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
  • Monitored guest for intoxication and immediately reported concerns to management.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Inventoried and restocked items throughout day.
  • Swept, wrapped silverware and performed other tasks to help the dining room operate in an efficient manner.
  • Provided friendly and attentive service.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
Education and Training
Expected in 2017 to to High School Diploma | East Central High School, Tulsa, OK GPA:
Skills

Bilingual: Hmong, English 

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Resume Overview

School Attended

  • East Central High School

Job Titles Held:

  • Waitress
  • Waitress

Degrees

  • High School Diploma

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