LiveCareer-Resume
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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports. Competent in applying campus policies fairly and equally. Well-organized, caring and attentive to student needs. Successful at completing room and building inspections and connecting often with residents.

Skills
  • Behavior management
  • Academic excellence promotion
  • Planning
  • Friendly, positive attitude
  • Flexible
  • Teambuilding
  • Active listening
  • Customer service
  • Decision-making
  • Team management
  • Community development
  • College policy enforcement
Experience
08/2022 to 09/2022 Waitress Bluegreen Resorts | Greenwood, IN,
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Presented food and beverages to guests at tables.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
06/2022 to 08/2022 Sandwich Artist Renown Health | Sparks, NV,
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Answered guest questions, delivering most accurate and updated information available.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Restocked kitchen supplies by rotating food according to dates.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
06/2021 to 08/2021 Customer Service Cashier Mccoy's Building Supply | Gonzales, TX,
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Recommended, selected, located and obtained products to meet customer needs.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
07/2020 to 09/2020 Waitress Bluegreen Resorts | Jacksonville, FL,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Education and Training
Expected in 04/2024 to to Bachelor of Science | Physical Education Teaching Weber State University, Ogden, UT GPA:
Expected in 06/2022 to to Associate of Science | Generals Southwestern Oregon Community College, Coos Bay, OR GPA:
Expected in to to | General Studies Snow College, Ephraim, UT GPA:
Accomplishments
  • High GPA
  • Earned athletic and academic scholarships
  • Earned credits from two colleges
  • One of fifty students in Utah to earn a academic full ride scholarship for leadership
  • Graduated with an associate's degree
Activities and Honors
  • Created a special education sports program at my high school
  • Was on the track team at Southwestern Oregon Community College
  • Was on the student advisory committee at SWOCC

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Resume Overview

School Attended

  • Weber State University
  • Southwestern Oregon Community College
  • Snow College

Job Titles Held:

  • Waitress
  • Sandwich Artist
  • Customer Service Cashier
  • Waitress

Degrees

  • Bachelor of Science
  • Associate of Science
  • Some College (No Degree)

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