LiveCareer-Resume

waitress resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Successful waitress satisfies clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food and drinks to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations.

I am enthusiastic about learning new skills and would like to expand my knowledge and experience and open new doors for my career.

Skills
  • High-volume dining
  • Point of Sale (POS) system operations
  • Menu memorization
  • Liquor, wine and food service
  • Relationship management
Education and Training
Farmington Central Farmington Hills, MI, Expected in 06/2008 High School Diploma : - GPA :
Experience
Aramark Corp. - Waitress
Riviera Beach, FL, 09/2017 - Current
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Relayed orders and special requests to cooks.
Firstservice Residential - Hostess
Gilbert, AZ, 09/2017 - Current
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take party reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
Crossroads Diversified Services - Laborer
Hillsboro, OR, 05/2015 - 10/2015
  • Helped customers select optimal plants, tools and accessory purchases for specific needs.
  • Maintained well-stocked, organized and attractively merchandised garden items.
  • Cleared out older items to make way for new seasonal offerings with skilled use of sales displays and special pricing.
  • Kept stock healthy by watering on-schedule and deadheading flowers to promote additional blooms.
  • Managed customer orders smoothly, including processing payments and helping with bulky or heavy loads.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Escorted customers to products and pointed out complementary items to boost store sales.
Marsden Holding Llc - House Cleaner
Rootstown, OH, 04/2013 - 03/2014
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
  • Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
  • Worked with speed and efficiency to meet all job requirements.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
  • Cleaned homes following specific and detailed protocols and requests.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Reduced average cleaning time per room by implementing fewest steps system.

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Resume Overview

School Attended

  • Farmington Central

Job Titles Held:

  • Waitress
  • Hostess
  • Laborer
  • House Cleaner

Degrees

  • High School Diploma

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