Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Tableside service
  • Food running
  • Ordering procedures
  • Menu presentation
  • Cash Handling
  • Accurate money handling
  • Table setting knowledge
  • Order accuracy
  • Communication skills
  • Stocking and replenishing
  • Dining area cleanliness
  • Food preparation and safety
  • To-go order preparation
  • Cash handling expert
  • Order delivery practices
Work History
Waitress, 08/2018 to Current
Cache Creek Casino ResortBrooks, CA,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Prepared beverages and filled food orders for customers.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Used cash registers and credit card machines to cash out customers, handling up to $200 in cash per event.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Retail Associate, 07/2017 to 06/2018
AaronsJonesboro, GA,
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Greeted customers entering store and promoted sales or special programs.
  • Skilled using cash register including processing sales discounts and refunds.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Educated customers on promotions to enhance sales.
  • Answered customer questions regarding merchandise and pricing.
Cashier, 01/2016 to 05/2017
Jerry's FoodBloomington, MN,
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
High School Diploma: , Expected in 06/2018
Central Bucks High School - Warrington, PA
: Health Sciences, Expected in 12/2020
Bucks County Community College - Newtown, PA

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Resume Overview

School Attended

  • Central Bucks High School
  • Bucks County Community College

Job Titles Held:

  • Waitress
  • Retail Associate
  • Cashier


  • High School Diploma

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