Performance-driven [Industry] professional with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Engaging [Job Title] committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 2 years of experience in answering routine product questions and meeting assigned sales goals.
Team-oriented skills professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Experience in retail settings,specialty departments. Adept at navigating software and POS platforms.
Reliable and friendly , adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.
- Relationship selling
- Merchandising knowledge
- Retail loss prevention
- Cash handling accuracy
- Product Sales
- Retail merchandising expertise
- Time management ability
- Negotiations
- Money handling
- Written and oral communication skills
- Cash register operation
- Outgoing personality
- Active listening
- Reliable and punctual
- Reading comprehension skills
- Customer service
- Sales expertise
- Graduated with highest distinction.
- 3.8 GPA (Unweighted)
Puyallup, WA, 04/2019 - Current
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Minimized customer wait times by efficiently taking and filling over 20 orders each day.
- Carried 4 plates at one time without dropping or spilling, decreasing overall customer wait time.
- Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of 1 to 25.
- Served average of 40 patrons daily at Space Aliens restaurant with consistent recommendations for exceptional service.
- Checked order accuracy and food quality before delivering to customers.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
- Calculated charges, issued table checks and collected payments from customers.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Increased sales of key menu items through effective upselling.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Manteca, CA, 05/2017 - 08/2018
- Maintained strong proficiency in CPR, First Aid and shallow and deep water rescue techniques to provide optimal support to individuals in distress.
- Monitored water park area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
- Optimized customer service by resolving issues quickly and with courteous demeanor.
- Informed patrons of unsafe or hazardous conditions, including bad weather and provided options for alternative activities.
- Explained safety rules and procedures regarding running near water and proper life jacket use activities to patrons and guests to inform and educate.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Alerted patrons to immediate storm conditions by directing them to exit water immediately.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Salem, NH, 06/2016 - 04/2017
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Sold various products by explaining unique features and educating customers on proper application.
- Negotiated and closed deals with minimal oversight.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Offered product and service consultations and employed upselling techniques.
- Assisted customers by finding needed items and checking inventory for items at other locations.
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School Attended
- Legacy High School
Job Titles Held:
- Waitress
- Lifeguard
- Sales Associate
Degrees
- High School Diploma
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