Waitress-
Responsible for taking orders and serving food and beverages to guests. Waitresses play an important role in guest satisfaction as they are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.
Fast Food Cashier-
Work for the well-known fast-food chain and complete duties such as greeting customers, taking orders, collecting payments, recommending products, promoting special deals, matching cash with records, arranging food items on trays, adding napkins and condiments, and cleaning the premises during down time. McDonald Cashiers essential qualifications for the job are customer focus, productivity, teamwork, vigilance, good numeracy skills, and effective communication.
Restaurant Hostess-
Greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.
Babysitter-
Taking full responsibility for the health and welfare of children when their parents are away. Sitters are entrusted with every aspect of childcare from meals to hygiene to educational activities. Other important duties include discipline and keeping records of children's daily activities.
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- Improved customer satisfaction by finding creative solutions to problems.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Improved operations by working with team members and customers to find workable solutions.
- Earned reputation for good attendance and hard work.
- Improved customer satisfaction by finding creative solutions to problems.
- Interact with young children.
- Cook
- Clean
- Feed kids
- Help with homework
- Pick up from school
- Be a role model
- Helped customers find specific products, answering questions and offering advice.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Processed returned items in accordance with store policy.
- Worked closely with front-end staff to assist customers.
- Welcomed customers, offering assistance to help find necessary store items.
- Resolved issues regarding customer complaints and escalated worsening concerns to Cashier for remediation.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Checked dining and serving areas every 30 minutes to verify proper cleanliness and readiness for guests.
- Set up and decorated menu marketing boards with current specials information and drink features.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Monitored dining area to assess server capacity and accurately estimate wait times.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered telephone to provide establishment information and take party reservations.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Helped to plan and execute parties for more than 40 guests, including coordinating menus and preparing tables.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
- Developed long-term relationships with customers which increased repeat business.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Greeted guests and sat customers at tables or in waiting areas.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Answered customers' questions about hours, seating, current wait time and other information.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Calculated charges, issued table checks and collected payments from customers.
- Notified servers after seating parties in section for prompt service.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
- Cleaned seating area and checked restrooms every 30 minutes.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Tracked seated guests and available seating using home-base.
- Inspected restrooms for cleanliness and availability of supplies 6 times per shift.
- Placed reservations through phone and email into computer system.
- Greeted guests entering restaurant and gathered information to seat groups or place on wait list, distributing pagers to waiting guests.
- Checked menus to verify current selection availability and cleanliness.
- Informed groups of guests on wait times based on kitchen needs and table availability.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
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Job Titles Held:
- Waitress
- Babysitter
- Cashier
- Restaurant Hostess
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