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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Professional Summary

Enthusiastic student and employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of time management and classroom agendas with training in several classrooms including inclusion based learning and accelerated learning. Motivated to learn, grow and excel in early childhood education.

Skills
  • Behavior improvements
  • Teacher support
  • Conflict resolution techniques
  • Differentiated instruction
  • Group and individual instruction
  • Classroom management
  • Lesson planning
Work History
Waitress | 03/2018 to Current
Frankie's - Marietta, GA
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Managed food resources, memorized orders and wrote patron's food orders on slips in a high volume, family friendly restaurant.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
Waitress | 01/2016 to 12/2017
Grand Champion BBQ - Marietta, GA
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Hostess/ Waitress | 08/2013 to 08/2015
Miltons Pizza And Pasta - Raleigh, North Carolina
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Assisted with various banquet food stations, set up and service to multiple dining areas.
  • Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service.
Nanny | 06/2011 to 08/2013
Schray Family - Raleigh, NC
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Worked after school several days a week and during summer vacations almost every morning.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Monitored children's play activities to verify safety.
  • Identified warning signs of emotional and developmental problems in children.
  • Assisted with light housekeeping duties as well as running errands.
  • Encouraged children to be understanding of and patient with others.
  • Supervised children on playground to help develop physical and social skills.
  • Led indoor and outdoor activities and steered children away from dangers.
  • Fostered close relationships with children by asking about school, friends and hobbies.
  • Prepared bite-sized snacks and carefully watched young children eat to prevent choking.
Education
Georgia Highlands College - Marietta, GA | Associate of ArtsEducation, Expected in 05/2020
  • Continuing education in Elementary Education Fall 2020
  • Current Institutional GPA: 3.73
Chattahoochee Technical College - Marietta, GA | Some College (No Degree)
Leesville Road High School - Raleigh, NC | High School Diploma06/2015
Additional Information

Currently attending my last semester at Georgia Highlands College where I have taken several elementary education classes and spent time engaged in two separate Cobb County elementary schools, Timber Ridge Elementary and Addison Elementary, as part of my course work. Spending over 40 hours total with several teachers has given me an opportunity to observe different styles of classroom management and improve my future teaching style. Along with being in the classrooms, I volunteered at several elementary STEM events and led several of the activities that required hands on learning and helping the students think critically. I am on track to transfer in the fall or summer of 2020 and complete a 4 year degree in Elementary Education degree at a Georgia university. Seeking a job relevant in my field as I continue pursuing my degree.

I have always enjoyed working with children. Through my teenage years I sought opportunities to work with young children both as a babysitter, part-time nanny, and as a Junior Counselor in Leadership Training with the A.E. Finley YMCA in Raleigh, North Carolina. I also began volunteering in the nursery and toddler classes at church as soon as I was old enough, where I discovered my passion to help children learn and grow.

My hobbies include physical exercise, spending time outdoors, and looking for opportunities to explore and travel one day. I believe hobbies like these are important to stay mentally and physically healthy, so I can be a great teacher one day.

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Resume Overview

Companies Worked For:

  • Frankie's
  • Grand Champion BBQ
  • Miltons Pizza And Pasta
  • Schray Family

School Attended

  • Georgia Highlands College
  • Chattahoochee Technical College
  • Leesville Road High School

Job Titles Held:

  • Waitress
  • Hostess/ Waitress
  • Nanny

Degrees

  • Georgia Highlands College - Marietta, GA | Associate of Arts
    Chattahoochee Technical College - Marietta , GA | Some College (No Degree)
    Leesville Road High School - Raleigh , NC | High School Diploma

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