Hardworking customer service professional accustomed to fast-paced sales and support call center environments. Works quickly to understand, document and resolve customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in several computer applications including Microsoft Word, Excel, and Powerpoint. Analytical problem solver with the ability to quickly grasp new and complex concepts. Disciplined with a good work ethic developed through employment and extracurricular involvement. Multi-tasks, delegates and manages projects effectively. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
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