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Waitress Resume Example

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WAITRESS
Professional Summary

Articulate Manager driven to succeed through strategic planning and client relationship management, desiring to a challenging role as part of a growing executive team. I will strive to bring my personal, educational, and professional experiences together to contribute to the team effort to serve your clients as well as promote personal and professional growth. My unique background in the social work system and human behavior has allowed for meticulous service driven performance. My extensive experience in interviewing applicants, customer service skills, and developing working relationships with diverse populations of individuals will allow me to combine my business leadership skills with my desire to serve others to benefit your organization and our communities.

Core Qualifications
  • Results-oriented
  • Operations management
  • Client-focused
  • Creative Problem Solving
  • Change management
  • Customer Service
  • Computer proficient
  • Microsoft Office
  • File/records maintenance
  • Reports generation and analysis
  • Training and development
  • Strategic Planning


Experience
Waitress01/2013 to 10/2015Company NameCity, State
  • Provided on-site training.
  • Take orders for patrons, serve food and beverages, and prepare or serve specialty requests at tables as required.
  • Consistently generated additional revenue through skilled sales techniques.
  • Bartending
  • Prepare checks that itemize and total purchase for patrons, and collect payment from customers.
  • Provide excellent customer service to patrons in a quick and efficient manner, and answer questions or concerns they may have effectively.
  • Position requires the ability to work quickly, independently, and problem-solve as needed.
Waitress01/2012 to 10/2015Company NameCity, State
  • Take orders for patrons, serve food and beverages, and prepare or serve specialty requests at tables as required.
  • Prepare checks that itemize and total purchase for patrons, and collect payment from customers.
  • Provide excellent customer service to patrons in a quick and efficient manner, and answer questions or concerns they may have effectively.
  • Position requires the ability to work quickly, independently, and problem-solve as needed.
Lead Waitress01/2010 to 08/2013Company NameCity, State
  • Completed all waitressing responsibilities in a dining environment, and trained and supervised new staff in the server positions.
  • Compiled and balanced transactions at the end of the day or shift.
  • Assisted in the kitchen with cooking and food preparation regularly as needed.
  • Resolved customer complaints regarding food service.
Kitchen Manager01/2004 to 01/2007Company NameCity, State
  • Supervised and trained cooking and kitchen staff in a large restaurant, and completed cooking responsibilities for all shifts.
  • Ordered food and other kitchen supplies to ensure efficient operation of the restaurant.
  • Determined food menus for specials, buffet items, special events and/or presentation to increase sales of the restaurant.
  • Inspect supplies and work area for safety, and monitored sanitation for the restaurant.
Education
Masters: Business LeadershipSeptember, 2015William Penn UniversityCity, StateBusiness Leadership
B.A: Psychology/Human ServicesMay 2010William Penn UniversityCity, StateGPA: GPA: 3.885 Magna Cum Laude Graduate *Member, Psychology/Sociology Club, 2009-2010 *Academic Achievement Award RecipientPsychology/Human Services GPA: 3.885 Magna Cum Laude Graduate *Member, Psychology/Sociology Club, 2009-2010 *Academic Achievement Award Recipient
Associate Degree: General StudiesMay 2009Indian Hills Community CollegeCity, StateGPA: GPA: 3.568General Studies GPA: 3.568
Professional Affiliations

M-Club


Moravia Community Preschool


Grace United Methodist Church

*Sunday School Teacher

*Sunday School teacher of toddler class and teen class

*Christian Education Committee

*Kitchen Committee

*Communion Committee

*Funeral Committee


Moravia Tour of Homes


Moravia Music Boosters


Moravia Church of the Nazarene


Girl Scouts of America

Skills
  • Business Management
  • Communication
  • Critical Thinking
  • Decision Making
  • Delegation
  • Analytical Ability
  • Strategic Planning
  • Strategic Thinking
  • Team Oriented Manager
  • Technical Skills
  • Commitment
  • Collaborating
  • Multitasking
  • Organization Strategies
  • Conflict Resolution
  • Creative
  • Responsible
  • Resourceful
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Resume Overview

School Attended

  • William Penn University
  • Indian Hills Community College

Job Titles Held:

  • Waitress
  • Lead Waitress
  • Kitchen Manager

Degrees

  • Masters : Business Leadership September, 2015
    B.A : Psychology/Human Services May 2010
    Associate Degree : General Studies May 2009

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