Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Background includes management and administrative work focused on experiencing real-world environments and building strong skills. Research-driven and highly organized worker bringing articulate communication skills and strong attention to detail. Dedicated, responsible and eager to grow nursing abilities while boosting nursing operational success.

  • Supervised team of 3 staff members.
  • Training - Responsible for training all new employees to ensure continued quality of customer service.
  • Assisted management with the training of 10 new staff members.
  • Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Multitasking abilities
  • Relationship-Building
  • Flexible and Adaptable
  • Excellent work ethic
  • Interpersonal Communication
  • Analytical skills
  • Organization and Time management
  • Teamwork
  • Leadership
  • Computer skills
  • Detail-oriented
  • Customer Service
  • Cultural awareness
Work History
06/2017 to 01/2018
Waitress Marriott International New Braunfels, TX,
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
01/2017 to 01/2018
Childcare Lead Teacher North Country Academy Mobile, AL,
  • Promoted sensory development by providing access to different textures.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Managed, observed and evaluated 3 assistant teachers aids.
01/2014 to 12/2017
Receptionist Newton Medical Center Park City, KS,
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone or postal mail.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Educated customers on promotions to enhance sales.
05/2016 to 03/2017
Sales Service Representative Auto-Chlor System Baton Rouge, LA,
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Maximized contributions by maintaining current understanding of basic products and services.
  • Targeted and engaged potential customers in market by building relationships and creating value propositions with impact.
  • Shared, showed and supported clients on variety of technological digital and online tools and resources to explore solutions to achieve financial goals and financial well-being.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Answered in-depth questions about company offerings, service policies and benefits of each plan.
  • Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
  • Navigated multiple computer systems expertly to handle customers' sales and service needs.
  • Troubleshot sales and service operations to increase profitability and bring positive organizational change.
  • Researched client requests to create best possible solutions for diverse needs.
Expected in 04/2016
High School Diploma:
Anoka High School - Anoka, MN
Expected in 04/2016
High School Diploma:
Anoka-Ramsey Community College - Minneapolis, MN
Expected in
No Degree: Nursing LPN
Rasmussen University - Brook Park, MN,
  • Basic Life Support (BLS)

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Resume Overview

School Attended

  • Anoka High School
  • Anoka-Ramsey Community College
  • Rasmussen University

Job Titles Held:

  • Waitress
  • Childcare Lead Teacher
  • Receptionist
  • Sales Service Representative


  • High School Diploma
  • High School Diploma
  • No Degree

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