Waitress Resume Example Company Name

WAITRESS

Summary

Focused Waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Providing high-quality service to customers.

Skills

Effective customer upselling
Food safety understanding
Point of Sale (POS) system operations
High-volume dining
Menu memorization

Check payment processing
Special dietary requirements
Service prioritization
Dining customer service
Liquor, wine and food service

Experience

10/2017 to 03/2020

WaitressCompany Name － City, State

Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Increased sales of high margin menu items through effective upselling.

03/2016 to 09/2017

HostessCompany Name － City, State

Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Offered preferred tables and other special accommodations to VIP customers.
Accommodated guests with children and special needs to promote comfortable dining experience.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Answered customers' questions about hours, seating, current wait time and other information.
Notified server after seating parties in section to facilitate prompt service.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Monitored dining area to assess server capacity and estimate wait times.

03/2015 to 03/2015

WaitressCompany Name － City, State

Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

03/2013 to 03/2014

Shift Leader/CashierCompany Name － City, State

Provide excellent customer service to ensure satisfaction.
Taking customers orders
Making menu recommendations, answering questions
Handle with responsibility cash from registers and safe
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Documented receipts, employee hours and inventory movements.
Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
Maintained visually appealing and effective displays through use of lighting and signage.
Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.

Education and Training

06/2004

High School DiplomaSouthwesthighschool － City

Resume Overview

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Waitress Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

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