Waitress Resume Example
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WAITRESS
Summary
Diligent about keeping dishes and utensils clean and organized for customer use, maximizing safety and team efficiency with hard work and attention to detail. Well-organized and focused with good time management and multitasking abilities. Desire long-term work with room for advancement.
Skills
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Experience
Regal Cinemas CorporationMay 2019 to September 2020Waitress
Amarillo , TX
Amarillo , TX
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Calculated charges, issued table checks and collected payments from customers.
99 RestaurantsAugust 2016 to April 2018Cashier
Groton , CT
Groton , CT
- Smoothly processed incoming orders, handling over 50 transactions per day with exceptional accuracy.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Processed returned items in accordance with store policy.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Resolved issues regarding customer complaints and escalated worsening concerns to Manager for remediation.
- Helped customers find specific products, answering questions and offering advice.
- Increased sales 15% by suggesting specific purchases to customers and up-sale.
- Trained new team members in cash register operation, stock procedures and customer service.
- Welcomed customers, offering assistance to help find necessary store items.
- Completed daily recovery tasks to keep areas cleanand neat for maximum efficiency.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Radiant Senior LivingJanuary 2014 to March 2014Stocker
La Conner , WA
La Conner , WA
- Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways.
- Assisted customers by locating items and moving heavy purchases to vehicles.
- Removed debris from aisles to avoid blocking customers or adding any safety concerns.
- Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
- Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
- Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Greeted customers and retrieved products requested.
- Stocked and rotated products, supplies and paper goods.
- Manually lifted materials weighing up to 30 pounds on regular basis.
- Properly disposed of debris and box packaging.
- Checked shelves to ensure adequate stock.
- Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
- Blocked and faced all products on shelves and displays to meet company policies.
- Monitored the work space to ensure that it was neat, orderly and safe.
Freedom VillageJanuary 2004 to May 2004Dishwasher
Lake Forest , CA
Lake Forest , CA
- Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment through socking and hand washing
- Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Cleaned garbage cans and trash receptacles by removing full bags, clean the can if needed, and replace bag.
- Provided servers with clean utensils by washing and placing in storage bins.
- Used socking and Brillo cleaning products to remove tough, burnt-on food from pots and pans.
- Maintained assigned areas to keep organized and clean by mopping floor, sweep and mop to reduce accidents and sanitize.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Unloaded trucks to move food and supplies from delivery trucks to storage areas.
- Organized clean utensils in storage bins for servers to access easily.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis.
Education and Training
Pierce CollegeJanuary 2015Associate of Arts: EnglishCity, State
Oklahoma State University - Oklahoma CitySome College (No Degree): American Sign LanguageCity, State
Moore Norman Technology Center - NormanSome College (No Degree): Medical AssistingCity, State
Graham Kapowsin High SchoolJanuary 2007High School DiplomaCity, State
Accomplishments
Publish a poem in Pierce Collage Art Magazine titled "Zen"
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Resume Overview
School Attended
- Pierce College
- Oklahoma State University - Oklahoma City
- Moore Norman Technology Center - Norman
- Graham Kapowsin High School
Job Titles Held:
- Waitress
- Cashier
- Stocker
- Dishwasher
Degrees
- Associate of Arts : English
Some College (No Degree) : American Sign Language
Some College (No Degree) : Medical Assisting
High School Diploma
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