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Waitress Resume Example

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W
WAITRESS
Summary

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Menu memorization
  • Effective sales techniques
  • Safe food handling
  • Dining customer service
  • Point of Sale (POS) system operations
  • Excellent oral and written communication
  • Hardworking
  • Decision making skills
  • Customer-oriented
Experience
Waitress
Wilmington , NC
Holiday Retirement/Aug 2019 to Sep 2019
  • Calculated charges, issued table checks and collected payments from customers.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet up sell goals.
  • Increased sales of key menu items through effective up selling.
Team Member
Costa Mesa , CA
Panera Bread Co/Aug 2019 to Sep 2019
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Looked for ways to go above and beyond job requirements.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Drove team success by completing [Type] jobs quickly and accurately.
Housekeeper
Aliso Viejo , CA
Covenant Care/Jan 2018 to Dec 2018
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Swept and vacuumed floors, hallways and stairwells.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for efficient use based on expected customer needs.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Cleaned rooms to satisfaction of over [Number] daily clients.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
Cashier Manager
City , STATE
Family Farm And Home/Feb 2016 to May 2017
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
  • Built and maintained effective working relationships with peers and upper management.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Contributed to positive, organized store appearance through [Action] and [Action].
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Education and Training
GEDHoughton Lake High SchoolJan 2008City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Completeness
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Houghton Lake High School

Job Titles Held:

  • Waitress
  • Team Member
  • Housekeeper
  • Cashier Manager

Degrees

  • GED

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