waitress resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Menu memorization
Effective sales techniques
Safe food handling
Dining customer service
Point of Sale (POS) system operations
Excellent oral and written communication
Hardworking
Decision making skills
Customer-oriented
Experience
Waitress, 08/2019 to 09/2019 Holiday Retirement – Wilmington, NC,
Calculated charges, issued table checks and collected payments from customers.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet up sell goals.
Increased sales of key menu items through effective up selling.
Team Member, 08/2019 to 09/2019 Panera Bread Co – Costa Mesa, CA,
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Worked hard to learn all required tasks quickly and maximize performance.
Looked for ways to go above and beyond job requirements.
Upheld high standards of productivity and quality in all areas of operations.
Drove team success by completing [Type] jobs quickly and accurately.
Housekeeper, 01/2018 to 12/2018 Covenant Care – Aliso Viejo, CA,
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Swept and vacuumed floors, hallways and stairwells.
Washed and polished glass windows and doors to keep entryways clear and professional.
Organized supplies for efficient use based on expected customer needs.
Provided deep cleaning services for areas in need of additional sanitation.
Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
Cleaned and returned vacant rooms to occupant-ready status.
Cleaned rooms to satisfaction of over [Number] daily clients.
Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
Cashier Manager, 02/2016 to 05/2017 Family Farm And Home – City, STATE,
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
Resolved customer problems by investigating issues, answering questions and building rapport.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
Built and maintained effective working relationships with peers and upper management.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Contributed to positive, organized store appearance through [Action] and [Action].
Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Education and Training
GED: , Expected in 01/2008 to Houghton Lake High School - Houghton Lake, MI GPA:
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