Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Sociable waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Skills
Effective sales techniques
Safe food handling
Menu memorization
High-volume dining
In-depth food and wine knowledge
Sales techniques
Price memorization
Dining customer service
Service prioritization
Bussing expertise
Liquor, wine and food service
Conflict and dispute resolution
Effective customer upselling
Wine pairings
Relationship management
Experience
Waitress, 05/2020 - Current Monarch Casino Black Hawk – Reno, NV,
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Increased sales of key menu items through effective upselling.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Waitress and Bartender , 01/2018 - 02/2020 D.R. Horton, Inc. – North Port, FL,
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Increased sales of key menu items through effective upselling.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
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