LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Sociable waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Effective sales techniques
  • Safe food handling
  • Menu memorization
  • High-volume dining
  • In-depth food and wine knowledge
  • Sales techniques
  • Price memorization
  • Dining customer service
  • Service prioritization
  • Bussing expertise
  • Liquor, wine and food service
  • Conflict and dispute resolution
  • Effective customer upselling
  • Wine pairings
  • Relationship management
Experience
Waitress, 05/2020 - Current
Monarch Casino Black Hawk Reno, NV,
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Increased sales of key menu items through effective upselling.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Waitress and Bartender , 01/2018 - 02/2020
D.R. Horton, Inc. North Port, FL,
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Increased sales of key menu items through effective upselling.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Leasing Agent , 11/2017 - 01/2020
D.R. Horton, Inc. Papillion, NE,
  • Directed collection of more than $[Amount] in monthly income with consistently high payment rates.
  • Reviewed and interpreted vendor contracts to effectively enforce all requirements.
  • Inspected property every [Timeframe], took pictures and wrote reports regarding findings for submission to [Job title].
  • Wrote clear and concise owner's reports based on findings from quarterly financial statements.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Leasing Agent, 08/2017 - 11/2017
Coventry North City, STATE,
  • Maintained accurate records of all correspondence with and from tenants.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Directed collection of more than $[Amount] in monthly income with consistently high payment rates.
  • Contacted and followed up with tenants on renewal notices.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Education and Training
High School Diploma: , Expected in 06/2018
-
North Shore Senior High School - Houston, TX
GPA:

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Resume Overview

School Attended

  • North Shore Senior High School

Job Titles Held:

  • Waitress
  • Waitress and Bartender
  • Leasing Agent
  • Leasing Agent

Degrees

  • High School Diploma

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