Adaptable waitress offering 5 months of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations. Dedicated Housekeeper experienced in basic housekeeping duties including changing sheets and towels, restocking toilet supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Versatile Babysitter proficient in managing childcare needs for busy families. Juggles various considerations and expectations. Safety-first approach to maintaining child's happiness.
- Quality Assurance Controls
- Mopping and Buffing Floors
- Restroom Detailing
- Washing Windows
- Ironing Clothing
- Dusting Furniture
- Teamwork
- Folding Clean Laundry
- Ordering Cleaning Supplies
- Cleaning Bathrooms
- Cooking
- Food Preparation and Safety
- Table Setting Knowledge
- Guest Seating Arrangements
- To-Go Order Preparation
- High-Volume Dining
- Menu Knowledge
- Guest Relations Management
- Dish Preparation
- Dining Customer Service
- Guest Relations
- Food Preparation
- Safe Food Handling
- Website Designer
- Web Publisher
- Submission to search engines and directories
Vancouver, WA, 03/2017 - 08/2017
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Increased sales of high margin menu items through effective upselling.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Pasco, WA, 10/2017 - 08/2018
- Maintained hotel locker rooms, lounges and back of house areas.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Interacted pleasantly with clients and guests when performing daily duties.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Organized supplies for efficient use based on expected customer needs.
Lubbock, TX, 09/2018 - 08/2019
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Prepared meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Read variety of books to children to promote language development skills.
- Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Maintained daily records of children's behavior, sleeping schedules, meals and activities.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Fostered learning relationships with children by creating educational and productive games and projects.
- Enforced rules to teach manners and maintain safe environment.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Assisted children with bathing and potty training to instill good hygiene from young age.
- Monitored playtime to prevent overuse of technology, television or other detrimental influences.
- Secured indoor and outdoor premises to protect children under care.
I am fast learning and cheerful.
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Resume Overview
School Attended
- Lorraine Technical School
- Aredconsult INC.
- Technical Education Skills Development Authority
- Technical Education Skills Development Authority
Job Titles Held:
- Waitress
- Housekeeping Attendant
- Housekeeper
Degrees
- Vocational
- Training Certificate
- Training Certificate
- Training Certificate
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