Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Results-driven Waitress/Baretender with 6+ years of service experience supporting daily operations of dining room and kitchen areas. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.

Skills
  • Tips Certified
Education and Training
Taunton High School Taunton, MA Expected in 06/2014 High School Diploma : - GPA :
Experience
Holiday Retirement - Waitress
Beaverton, OR, 11/2021 - Current
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Implemented sanitary food handling, holding and service protocols.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Provided timely checks on guest needs and brought requests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Refilled drinks and checked with diners to meet specific needs.
Marriott International - Vinyl Installer
Palm Beach Shores, FL, 05/2020 - Current
  • Updated and input route information into computer system on daily basis.
Truteam - Installer
Tucson, AZ, 03/2018 - 04/2020
  • Maintained inventory of supplies, materials and tools to complete work on job sites.
  • Answered questions and responded to issues to deliver exceptional service to customers.
  • Reviewed schedules and work orders to determine supplies and materials for assignments.
  • Installed complete systems at new residential and business construction sites.
  • Surveyed job sites to identify positions and locations for equipment.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Submitted detailed service order ticket upon job completion.
  • Performed job tasks while complying with company's safety procedures and guidelines.
  • Worked with team members to install and maintain equipment.
  • Repaired equipment with new parts and replaced inoperable items.
  • Filled out work orders, repair logs, and maintenance plans to document work completed.
Ballantyne Golf Resort - Bartender
Charleston, SC, 06/2019 - 03/2020
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
  • Received cash and card payments for balances owed.
  • Used POS system to input orders, create checks and issue receipts.
  • Advertised, marketed and recommended drink options to guests.
  • Made alcohol and beverage orders for clients.
Holiday Retirement - Waitress
Branford, CT, 03/2014 - 03/2020
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.

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Resume Overview

School Attended

  • Taunton High School

Job Titles Held:

  • Waitress
  • Vinyl Installer
  • Installer
  • Bartender
  • Waitress

Degrees

  • High School Diploma

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