Results-driven Waitress/Baretender with 6+ years of service experience supporting daily operations of dining room and kitchen areas. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.
Skills
Tips Certified
Education and Training
Taunton High SchoolTaunton, MAExpected in 06/2014 – –High School Diploma: - GPA:
Experience
Holiday Retirement - Waitress Beaverton, OR, 11/2021 - Current
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Greeted customers, answered questions, and recommended specials to increase profits.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
Presented menus to patrons to answer questions about menu items and make recommendations.
Transported dirty tableware from dining room to dishwashing area for proper cleaning.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Implemented sanitary food handling, holding and service protocols.
Operated POS terminals to input orders, split bills, and calculate totals.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, refilled condiments and wiped down surfaces.
Relayed orders and special requests to cooks.
Provided timely checks on guest needs and brought requests.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Discussed dining menu information to aid in decision process for senior residents.
Refilled drinks and checked with diners to meet specific needs.
Marriott International - Vinyl Installer Palm Beach Shores, FL, 05/2020 - Current
Updated and input route information into computer system on daily basis.
Truteam - Installer Tucson, AZ, 03/2018 - 04/2020
Maintained inventory of supplies, materials and tools to complete work on job sites.
Answered questions and responded to issues to deliver exceptional service to customers.
Reviewed schedules and work orders to determine supplies and materials for assignments.
Installed complete systems at new residential and business construction sites.
Surveyed job sites to identify positions and locations for equipment.
Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
Submitted detailed service order ticket upon job completion.
Performed job tasks while complying with company's safety procedures and guidelines.
Worked with team members to install and maintain equipment.
Repaired equipment with new parts and replaced inoperable items.
Filled out work orders, repair logs, and maintenance plans to document work completed.
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