LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Experienced offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Ambitious student pursuing a degree at University of Illinois at Chicago, eager to contribute developed knowledge in pre-medicine. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Hardworking Undergraduate Student Researcher with academic knowledge in disability and human development and hands-on experience in laboratory studies. Articulate presentation skills with numerous presentations in classrooms. Committed to academic excellence.

Skills
  • Team management
  • Customer service
  • Organization
  • Foreign Language (Fluent in Spanish)
  • Supervision
  • Flexibility
  • Communications
  • Responsible
  • Computer Skills
  • Writing
  • Researching
Experience
Waitress, 06/2019 - 09/2019
Agia Carpinteria, CA,
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Retail Sales , 05/2018 - 09/2018
Michaels Stores Monroeville, PA,
  • Promoted brand through event marketing, demonstrations and sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Maintained friendly, outgoing, and customer-focused demeanor while on sales floor.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Food Service Worker, 05/2017 - 08/2018
St Joseph School Of Nursing North Providence, RI,
  • Upheld food safety standards at all times.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Complied with company service standards, including inventory and cash control procedures.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Portioned and packaged take-out foods for customers.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Monitored and counted food stock and supplies to reorder on time.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Set up work stations prior to opening to minimize prep time.
  • Assisted with training and development of new talent.
  • Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
  • Followed recipes to maintain restaurant standards and satisfy customers.
  • Accurately made change for cash transactions.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Washed, peeled, cut and measured recipe ingredients.
Cashier, 01/2016 - 02/2017
Rwj Barnabas Hillsborough, NJ,
  • Helped customers find specific products, answered questions and offered advice.
  • Read weekly sales inserts and monitored price changes.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Inspected items for damage and obtained replacements for customers.
Education and Training
High School Diploma: , Expected in 06/2018
-
Joliet West High School - Joliet, IL,
GPA:
  • Summa cum laude graduate
  • High Honor Roll every year
  • National French Honors Society
Bachelor of Science: Pre-Medicine, Expected in 06/2023
-
University of Illinois At Chicago - Chicago, IL
GPA:

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Resume Overview

School Attended

  • Joliet West High School
  • University of Illinois At Chicago

Job Titles Held:

  • Waitress
  • Retail Sales
  • Food Service Worker
  • Cashier

Degrees

  • High School Diploma
  • Bachelor of Science

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