LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I have spent all of my career in waitressing but for the last year I have been going to school for medical assisting and science. I am a very fast learner. I have gotten good grades in all my classes for college.

Skills
  • Point of Sale (POS) system operations
  • High-volume dining
  • Effective sales techniques
  • Safe food handling
  • Prompt table clearance
  • Liquor, wine and food service
  • Dining customer service
  • Fast learning
  • People person
  • Compassionate
Experience
Waitress, 09/2019 - Current
Regal Cinemas Corporation Mission Viejo, CA,
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Increased sales of key menu items through effective upselling.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Counter, 06/2017 - 12/2017
Mclane Springfield, MO,
  • Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
  • Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
  • Directed customers to napkin and utensil station to obtain paper goods and condiments.
  • Answered questions regarding menu items, assisting customers in making selections.
  • Assisted with training of new employees, offering constructive feedback on completion of job tasks.
  • Prepared food and beverages for customers, placing on trays for quick and easy handling.
  • Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
  • Resolved customer issues and concerns quickly to promote better service and keep lines moving.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Performed site evaluations, customer surveys and team audits.
Waitress, 08/2015 - 02/2017
Regal Cinemas Corporation Moorestown, NJ,
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Increased sales of key menu items through effective upselling.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Education and Training
Associate of Science: Medical Assisting, Expected in 2020
-
Keiser University - Fort Lauderdale, FL
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Completeness
  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Keiser University

Job Titles Held:

  • Waitress
  • Counter
  • Waitress

Degrees

  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: