- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
I have spent all of my career in waitressing but for the last year I have been going to school for medical assisting and science. I am a very fast learner. I have gotten good grades in all my classes for college.
- Point of Sale (POS) system operations
- High-volume dining
- Effective sales techniques
- Safe food handling
- Prompt table clearance
|
- Liquor, wine and food service
- Dining customer service
- Fast learning
- People person
- Compassionate
|
Waitress, 09/2019 - Current
Regal Cinemas Corporation ā Mission Viejo, CA,
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Increased sales of key menu items through effective upselling.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Arranged each place setting attractively, using clean, chip-free plates and utensils.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Counter, 06/2017 - 12/2017
Mclane ā Springfield, MO,
- Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
- Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
- Directed customers to napkin and utensil station to obtain paper goods and condiments.
- Answered questions regarding menu items, assisting customers in making selections.
- Assisted with training of new employees, offering constructive feedback on completion of job tasks.
- Prepared food and beverages for customers, placing on trays for quick and easy handling.
- Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
- Resolved customer issues and concerns quickly to promote better service and keep lines moving.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Performed site evaluations, customer surveys and team audits.
Waitress, 08/2015 - 02/2017
Regal Cinemas Corporation ā Moorestown, NJ,
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Increased sales of key menu items through effective upselling.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Arranged each place setting attractively, using clean, chip-free plates and utensils.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Associate of Science: Medical Assisting, Expected in 2020
-
Keiser University - Fort Lauderdale, FL
GPA:
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