LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I have spent all of my career in waitressing but for the last year I have been going to school for medical assisting and science. I am a very fast learner. I have gotten good grades in all my classes for college.

Skills
  • Point of Sale (POS) system operations
  • High-volume dining
  • Effective sales techniques
  • Safe food handling
  • Prompt table clearance
  • Liquor, wine and food service
  • Dining customer service
  • Fast learning
  • People person
  • Compassionate
Experience
Waitress, 09/2019 - Current
Regal Cinemas Corporation – Mission Viejo, CA,
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Increased sales of key menu items through effective upselling.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Counter, 06/2017 - 12/2017
Mclane – Springfield, MO,
  • Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
  • Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
  • Directed customers to napkin and utensil station to obtain paper goods and condiments.
  • Answered questions regarding menu items, assisting customers in making selections.
  • Assisted with training of new employees, offering constructive feedback on completion of job tasks.
  • Prepared food and beverages for customers, placing on trays for quick and easy handling.
  • Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
  • Resolved customer issues and concerns quickly to promote better service and keep lines moving.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Performed site evaluations, customer surveys and team audits.
Waitress, 08/2015 - 02/2017
Regal Cinemas Corporation – Moorestown, NJ,
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Increased sales of key menu items through effective upselling.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Education and Training
Associate of Science: Medical Assisting, Expected in 2020
-
Keiser University - Fort Lauderdale, FL
GPA:

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Resume Overview

School Attended

  • Keiser University

Job Titles Held:

  • Waitress
  • Counter
  • Waitress

Degrees

  • Associate of Science

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