Waitress resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Skills
Team Player
Conflict and Complaint Resolution
Food and Beverage Service
Age Verification
PPE Guideline Compliance
Specials Promotion and Upselling
Customer Service and Rapport
High-Energy and Stamina
Ability to Lift 30 Pounds
Transactions and Cash Handling
Bussing Tables
Table Monitoring and Turnover
Detail-Oriented
Guest Satisfaction
Covid Symptom Screening
Warm and Friendly
Order Accuracy and Delivery
Menu Memorization and Presentation
Cool Under Pressure
Greeting and Escorting Guests
Accuracy and Efficiency
Taking Reservations
Shift Checklists
Billing and Payment Processing
Stocking and Replenishing
Table Clearing
To-Go Order Preparation
Tableside Service
Suggestive Selling
Cocktail Knowledge
Serving Customer Needs
Wine and Liquor Service
Work History
Waitress, 07/2021 to Current Bluegreen Resorts – Lone Tree, CO,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bussed and reset tables to keep dining room and work areas clean.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Stayed up-to-date on menu changes to help customers make food choices.
Waitress, 09/2020 to 02/2022 Bluegreen Resorts – Macon, GA,
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Prepared specialty desserts for customers for special occasions.
Checked identification for minimum age for sale of alcoholic beverages.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Bussed and reset tables to keep dining room and work areas clean.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Greeted new customers, discussed specials and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress, 12/2019 to 05/2020 Bluegreen Resorts – Manteca, CA,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Waitress, 10/2018 to 11/2019 Bluegreen Resorts – Memphis, TN,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Checked identification for minimum age for sale of alcoholic beverages.
Stayed up-to-date on menu changes to help customers make food choices.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bussed and reset tables to keep dining room and work areas clean.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
Associate of Arts: Business Management, Expected in St. Cloud Vo Tech - St. Cloud, MN, GPA:
Associate of Arts: Business Management, Expected in St. Cloud Vo Tech - St. Cloud, MN, GPA:
Associate of Arts: Business Management, Expected in St. Cloud State University - St. Cloud, MN, GPA:
High School Diploma: , Expected in 05/1987 Princeton Senior High School - Princeton, MN GPA:
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