Waitress resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) XXX-1000
  • Cell:
Professional Summary

Reliable and enthusiastic Secretary offering 2 years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for members of staff.As well as Coordinated and diligent activity coordinator skilled in student behavior management and redirection. Supports faculty and classroom needs with proactive and diligent approach. Passionate about helping students and offering proven skills developed over of related experience. Proficient in school standards and strategies to optimize learning for Bilingual students.

  • Menu Memorization
  • High-Volume Dining
  • Wine Service
  • Point of Sale Knowledge
  • Multi-Line Phone Systems
  • Confidentiality Understanding
  • Appointment Scheduling
  • Inter-office communications
  • Microsoft Office
  • Data Entry
  • Organization
  • Equipment sterilization
  • Keyboarding skills
  • Meeting support
  • Group and individual instruction
  • Middle school education
  • Student records management
  • Classroom Management
  • Differentiated instruction
  • Team management
  • Customer service
  • Process improvement
  • First Aid/CPR
  • Communications
  • Supervision
  • Relationship development
  • Problem resolution
Work History
Waitress, 03/2019 to Current
AgiaCarpinteria, CA,
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Prepared beverages and filled food orders for customers.
Bilingual Teacher's Aide, 12/2018 to 08/2019
State Of MichiganSaint Ignace, MI,
  • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
  • Oversaw groups of up to 15 students at school and off-site locations, maintaining optimal safety and security.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Enhanced learning plans and quantified student progress using quizzes, essays and projects.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Secretary, 08/2017 to 12/2018
Crockett Middle SchoolCity, STATE,
  • Answered and directed calls using multi-line switchboard.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Carefully transcribed phone messages and relayed to appropriate personnel within 10 minutes of each call.
  • Processed student registrations and withdrawals.
  • Established administrative work procedures to track staff's daily tasks.
  • Drafted agendas, recorded minutes and created Student file history documents for attendance meetings.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Performed research to collect and record Attendance data.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
GED: , Expected in 05/2017
Pecos High School - Pecos, TX
  • Member of Buisness Profecionals of America
  • Elected #1 Girls Singles Player
: Law (Pre-Law), Expected in
Odessa College - Odessa, TX

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Resume Overview

School Attended

  • Pecos High School
  • Odessa College

Job Titles Held:

  • Waitress
  • Bilingual Teacher's Aide
  • Secretary


  • GED

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