- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Adaptable Server offering 5 years of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations.
- Point of Sale (POS) system operations
- Menu memorization
- High-volume dining
- Food safety understanding
- Sales Techniques
- Table setting arrangements
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- Liquor, wine and food service
- Price memorization
- Check payment processing
- Service prioritization
- Table Bussing
|
Waitress, 01/2020 to Current
Cache Creek Casino Resort ā Brooks, CA,
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Budtender, 08/2019 to 11/2020
Curaleaf ā Trinidad, CO,
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Handled large volume of cash with high accuracy and security each day.
- Managed supply restocking, display arrangements and general housekeeping.
- Weighed and prepared products in order to accurately package and label items for sale.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stayed up to date on store promotions, payment policies and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Used Bio Tech register system to ring up customer purchases, process payments and issue receipts.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Recommended optimal merchandise based on customer needs and desires.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Recommended merchandise to customers based on needs and preferences.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Cashier, 05/2015 to 08/2020
Elior ā Kansas City, MO,
- Assisted with purchases, locating items and signing up for rewards programs.
- Received payments for merchandise and issued receipts.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Properly verified customer identification for alcohol or tobacco purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Assisted customers with account updates, new service additions and promotional offers.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Welcomed customers, offering assistance to help find necessary store items.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Cashier, 06/2013 to 01/2014
Elior ā Lanse, MI,
- Received payments for food and beverage and issued receipts.
- Assisted with purchases, locating items and signing up for rewards programs.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Assisted customers with account updates, new service additions and promotional offers.
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Welcomed customers, offering assistance to help find necessary store items.
High School Diploma: , Expected in
Southwest Open School - Cortez, CO,
GPA:
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