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Waitress Resume Example

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T
WAITRESS
Summary

Adaptable Server offering 5 years of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations.

Skills
  • Point of Sale (POS) system operations
  • Menu memorization
  • High-volume dining
  • Food safety understanding
  • Sales Techniques
  • Table setting arrangements
  • Liquor, wine and food service
  • Price memorization
  • Check payment processing
  • Service prioritization
  • Table Bussing
Experience
Waitress
Albuquerque, NMG12 Entertainment/Jan 2020 to Current
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and othermenu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Budtender
Albuquerque, NMHarvest Foundation/Aug 2019 to Nov 2020
  • Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
  • Handled large volume of cash with high accuracy and security each day.
  • Managed supply restocking, display arrangements and general housekeeping.
  • Weighed and prepared products in order to accurately package and label items for sale.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Used Bio Tech register system to ring up customer purchases, process payments and issue receipts.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended optimal merchandise based on customer needs and desires.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended merchandise to customers based on needs and preferences.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Cashier
Cortez, COMaverik/May 2015 to Aug 2020
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Received payments for merchandise and issued receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Cashier
Cortez, COMcDonald's/Jun 2013 to Jan 2014
  • Received payments for food and beverage and issued receipts.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
High School DiplomaSouthwest Open SchoolCortez, CO
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Resume Overview

Companies Worked For:

  • G12 Entertainment
  • Harvest Foundation
  • Maverik
  • McDonald's

School Attended

  • Southwest Open School

Job Titles Held:

  • Waitress
  • Budtender
  • Cashier

Degrees

  • High School Diploma

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