LiveCareer-Resume

waitperson resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Skills
  • Service Oriented
  • Rapport Building
  • Crisis Management
  • Behavior Observation
  • Recordkeeping and Bookkeeping
  • Transporting Files
  • Proposal Writing
  • Data Entry Documentation.
  • Business Operations Management
  • Team Leadership
  • Managing Operations and Efficiency
  • Teamwork and Collaboration
Education and Training
Bay State College Boston, MA Expected in 08/2002 Associate of Science : Occupational Therapy Assistance - GPA :
Experience
Founding Farmers - Office Manager
Tysons Corner, VA, 01/2023 - Current
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.
  • Used judgment and initiative in handling confidential matters and requests.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
Hilton Worldwide - Proffessional Waitstaff
San Francisco, CA, 02/2022 - Current
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Set up tables in between patrons to reduce wait times.
  • Trained new employees to perform duties.
Mcguiggans - Administrative Assistant Engineer Company-Temp Job
City, STATE, 06/2022 - 09/2022
  • Performed administrative and office duties by handling phone and email correspondence, ordering materials and bookkeeping.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Maintained accurate department and customer records.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Composed correspondence, reports and meeting notes.
British Beer Company - ABA Technician
City, STATE, 04/2018 - 06/2022
  • Delivered individualized treatment for children diagnosed with autism spectrum disorders or other behavioral and social challenges using applied behavior analysis principles.
  • Identified and analyzed delays in student progression toward set goals and implemented, in collaboration with other team members, optimum changes to stimulate student success.
  • Designed, developed and updated specific social or communication programming for individual clients according to presenting needs.
Company Name - Restaurant Manager/Bartender Shift Manager
City, State, 04/2016 - 11/2018
  • Updated computer systems with new pricing and daily food specials.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
Company Name - Assistant Restaurant Manager
City, State, 04/2007 - 11/2016
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Assisted personnel with duties and tasks during high-volume periods.
  • Collaborated with server trainees to promptly resolve potential customer concerns.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Took immediate responsibility for issues and found effective solutions for swift resolution.
Additional Information
  • References provided upon request.

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Resume Overview

School Attended

  • Bay State College

Job Titles Held:

  • Office Manager
  • Proffessional Waitstaff
  • Administrative Assistant Engineer Company-Temp Job
  • ABA Technician
  • Restaurant Manager/Bartender Shift Manager
  • Assistant Restaurant Manager

Degrees

  • Associate of Science

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