Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Results-driven Customer Service Specialist highly skilled in account management and sales techniques. Bringing 5 plus years of experience in professional communication with customers and peers. Skilled communicator known for contributing to repeat business. Positive, upbeat individual who brings more than 3 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Talented salesman with experience handling needs of 200+ customers per day in busy and stressful environments. Knowledgeable about restaurant menu and product options and skilled at promoting offerings while meeting diverse needs, building loyalty and driving revenue growth. Positive and upbeat professional bringing service-oriented mindset, strong people skills and dedication to exceeding business targets. Dedicated cashier talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 5 years of experience in quickly resolving critical issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations. Friendly and efficient waiter devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding modern food standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Played basketball for 4 years at Catholic Central and was captain for the last two seasons. Currently playing for coach Steve Djurickovic at Carthage, just finished freshman year and am looking forward to a great 3 more years in the program. Participated in track and field for coach Vaughn this spring and was a participant in multiple events all year long.
Received Doug Koenig Memorial Scholarship and Mary Clifton Grant.
Was on honor roll every semester in High School.
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