Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
An outgoing and friendly college student with a background in leadership roles and customer service in restaurant operation and hospitality.
Highlights
Upbeat,friendly,and positive
Highly energetic
Work well under pressure
Quick-learner
Microsoft Office Specialist in words, powerpoint and excel
Restaurant Operations
Organized and detailed
Customer Service
Fluentency:French and English
Cash Handling
Team Collaborations
Crisis Control: Will give more details during the interview
Experience
Waiter, 03/2018 to 05/2018 Fellowship Senior Living – Basking Ridge, NJ,
- Welcomed guests with a personable attitude and smile, offering to bring their beverage orders while they reviewed the menu.
-Regularly checked on guests to ensure satisfaction with each food course and beverages.
- Take orders and ensure the needs of the customers are being taken of care of.
Server, 03/2018 to Current Cheddars – Miami, FL,
Proofed dough products and baked breads, cookies and other bakery products.
Consistently adhered to quality expectations and standards.
Delivered exceptional, friendly and fast service. -Maintained knowledge of current product locations. -Swept floors and maintained sweep logs. -Managed customer service by training staff, overseeing operations and resolve issues in a timely manner. -Stocked deliveries in a timely and safe manner. Provided high-quality service.
Cashier & Merchandise Specialist, 10/2017 to 04/2018 T.J. Maxx & HomeGoods – City, STATE,
Greet every customer with a smile and inquire about the store experience
Answer questions about merchandise and maintain current knowledge of all promotions
Train & Assist new cashiers with "difficult' customers questions
Ring up and return merchandise
keep all drawers totals accurate for every shift
Server&Host, 05/2014 to 09/2016 Fiorella Italian Restaurant – City, STATE,
Assisted guests with making menu choices in an informative and helpful fashion.
Routinely cleaned table Answered questions about menu selections and made recommendations when requested. linens, table settings, glassware and others to increase guests' happiness
Regularly checked on guests to ensure satisfaction with food course and beverages
Appropriately take guest's orders
Events Coordinator and Banquet Server, 01/2014 to 05/2017 Universal Fun And Catering Co. – City, STATE,
Delivered exceptional, friendly, and fast service
Designed and maintained spreadsheets documenting vendor, facility and guest information.
Communicated event timelines to stakeholders for on-time event execution. Selected décor and event materials fitting clients’ requests and vision. Planned event logistics by performing site evaluations and cost estimates.
Monitor attendees happiness
Effectively communicate with kitchen staff regarding the customer's needs
Answer questioned about the prepared menu for each event from customers
Education and Training
High School Diploma: , Expected in 2017 Park Vista Community High School - Lake Worth, FL GPA:
Senior Class President with Alyssa Hibbs 2016-2017
Student Body President 2015-2016
Director of Membership Motivation 2016-2017
3.7 GPA
Palm Beach State SGA Senator
Member of Rho Kapa Honor Society 2014-2017
Sergeant-at-Arms for National Honor Society 2016-2017
Vice President of Key Club 2014
President of the Young Politician Club
Graduated 28/728 in class rank
Dean's List for the 2017-2018 Term
Bachelor of Arts: Business Management, Expected in 2017 Palm Beach State College/University of Florida - Lake Worth, FL GPA: 2023- University of Florida: Collge of Law
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