, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work. Extensive knowledge and superior work ethic. Meticulous Waiter with 7 years of experience. Expert in casual and fine dining and handling large orders while maintaining fantastic customer service skills. Great memory for menus and inventories with dedication to top-of-the-line dining experiences. Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work. Cheerful Server offering experience in fast-paced diner and short-order restaurant settings. Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks. Communicative waiter dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurant. Detailed organizer of service operations with versatility in stressful circumstances.
Skills
Special Requests and Substitutions
Food and Beverage Service
Order Accuracy and Delivery
Covid Symptom Screening
Menu Recommendations
Food Safety Standards
High Volume Dining
Bathroom Servicing
Dining Room Cleaning and Upkeep
Team Player
High Energy and Stamina
Menu Memorization and Presentation
Workflow Coordination
Staff Training
Point of Sale Systems
Transactions and Cash Handling
Upselling and Cross Selling
Customer Service and Rapport
Cool Under Pressure
Conflict and Complaint Resolution
Specials Promotion and Upselling
Warm and Friendly
Verbal and Written Communication
Able to Lift 30 Pounds
Relationship Building
Cleaning and Sanitizing
Age Verification
Service-Oriented
ServSafe Certified
Reservations Management
Wine and Liquor Service
Adaptable and Flexible
Inventory Management
Detail-Oriented
Team Leadership
Multitasking and Prioritization
Plating and Presentation
Decision Making
To-Go Order Preparation
Courteous Phone Demeanor
Reliable and Responsible
Food Preparation and Safety
Food and Beverage Pairings
Table Monitoring and Turnover
Work History
Waiter, 02/2017 - 05/2021 Department Of Defense – Rapid City, SD,
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Greeted new customers, discussed specials and took drink orders.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Assessed large restaurant and lounge according to state and federal cleanliness standards.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Inspected dishes and utensils for cleanliness.
Checked identification for minimum age for sale of alcoholic beverages.
Prepared beverages and filled food orders for customers.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Applied comprehensive knowledge of wine, cider and beer as well to increase daily beverage sales.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Used cash registers and credit card machines to cash out customers.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Host/Waiter, 08/2012 - 02/2017 Jbs Usa – Bentonville, AR,
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Answered customer questions about hours, seating and menu information.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Conducted dining room and server checks to assess readiness for expected customer loads.
Kept detailed payment records throughout shift to complete cash and card payments.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Monitored seating area and checked restrooms regularly to keep spotless.
Assisted managers with quickly resolving service- and food-related issues.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Supervised server balance and monitored table turnover to accurately seat customers.
Used cash registers and credit card machines to cash out customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Informed servers of newly seated parties for speedy service.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Retail Sales Associate, 10/2013 - 11/2014 Bath & Body Works – City, STATE,
Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Assisted customers with locating and choosing merchandise in any store department.
Supported efficient and timely replenishment of sales floor merchandise.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Used POS system to process sales, returns, online orders and gift card activations.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Tracked down hard-to-find merchandise at diverse locations.
Maintained clean sales floor and straightened and faced merchandise.
Worked closely with shift manager to solve problems and handle customer concerns.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Issued receipts and processed refunds, credits or exchanges.
Trained new associates on cash register operations, including opening, conducting customer transactions and balancing drawer.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Informed customers of current store promotions to encourage additional sales purchases.
Education
High School Diploma: , Expected in 06/2008 - Capital High/Mountain Cove High - Boise, GPA:
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