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Waiter Resume Example

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WAITER
Professional Summary

Customer Service is the field of work I've found myself in the most. My most recent job was a waiter at a Mexican restaurant and before that job I worked two retail jobs. I learned to be more aware of my surroundings as a waiter and to notice the changes that happens during the day. I've developed networking skills and being personable from having to socialize with people for most of the jobs I've had. I am very dedicated to all of the jobs that I have had and am willing to spend time to learn how to be more efficient at my position. I am now trying to start my own business using the skills I've learned from having to work with customers selling my creativity as a photographer.

Work History
Waiter, 09/2019 to 03/2020Tacqueria Habanero, College Park, Maryland
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests
  • Folded napkins and prepared silverware sets to provide adequate supply for host station
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables
  • Checked identification to enforce age regulations for alcoholic beverages
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
Assistant Store Manager, 09/2015 to 11/2019Vape Exchange, College Park, Maryland
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Prepared daily sales and weekly performance reports to assist business leaders with key decision making and strategic operational planning.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Completed bi-weekly payroll for 5 employees.
  • Created bi-weekly work schedule for 5 employees.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers by answering questions and fulfilling requests.
  • Restocked store with $2000-3000 orders weekly.
  • Rotated merchandise and displays to feature new products and promotions.
Cashier, 11/2014 to 09/2015Bethesda Vapor Company, Bethesda , Maryland
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Educated customers on promotions to enhance sales.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
High School Diploma, 06/2014
Richard Montgomery High School
  • https://tastelessmedia.darkroom.tech/
  • https://www.instagram.com/tastelessmedia/
Skills
  • Guest relations management
  • High-Volume Dining
  • Order Accuracy
  • Menu Memorization
  • Accurate money handling
  • Staff Management (Payroll, scheduling, and leaves)
  • Stock Inventory and Reordering of supplies
  • Opening and Closing Shifts to experience the workflow of the job
  • Attention to detail
  • Persistent Learner
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Resume Overview

Companies Worked For:

  • Tacqueria Habanero
  • Vape Exchange
  • Bethesda Vapor Company

School Attended

  • Richard Montgomery High School

Job Titles Held:

  • Waiter
  • Assistant Store Manager
  • Cashier

Degrees

  • High School Diploma , 06/2014

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