Enthusiastic Personal Assistant who is a fast learner and can deliver results quickly. Assistant adept at managing multiple projects with ease using expert time management methods. Team player.
Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Energetic work attitude
Adaptive team player
Large cash/check deposits expert
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Consistently generated additional revenue through skilled sales techniques.
Volunteer Music Department07/2015 to CurrentPaul Todd Lagergren\St Agnes Catholic ChurchNaples, FL
Handled all facets of the Music Dept for Paul Todd the Music Director, including but not limited to: Helping with a 100 member choir, copying music, organizing the music into files, helped with the inventory, handing out the music to the choir. Helped with correspondence between Paul and the choir, funeral planners and wedding planners.
Helped with the computer work, ordering of the music, helped schedule cantors and fill in organists when needed. Made all the music books for weekend masses, funerals and weddings.
Ran the equipment and sound system for Masses and Funerals when needed.
Sell tickets for concerts. In person at the Church or by phone.
Run all the charge cards and do the accounting for each concert.
Personal Assistant07/2012Paul Todd CharitiesNaples, FLHandled incoming and outgoing correspondence, including mail, email and faxes. Screened telephone calls and inquiries and directed them as appropriate. Organized personal and professional calendars and supplied reminders of upcoming meetings and events. Ran errands, including grocery shopping and picking up dry cleaning. Organized work projects around client's house.
Real Estate Property Manager/ Real Estate Sales08/2006 to 01/2013Century 21 Sunbelt RealtyFort Myers, FLCounseled customers on market current status for residential and land markets. Guided homebuyers and sellers through the process of short sales. Generated lists of properties that were compatible with buyers' needs and financial resources. Maintained high referral rates and exceptional feedback from previous clients. Educated clients on the current real estate market and answered any questions they had. Cold called clients to obtain their exclusives. Organized charity and public events to bring awareness to the neighborhood, generating lead flow. Acted as a listing agent for brokers. Coordinated appointments with prospective buyers to showcase houses and plots. Wrote contract documents, purchase agreements and closing statements. Assisted in developing marketing material for properties. Verified that the legal formalities were completed prior to closing dates. Actively follow-up with prospects and hot leads. Followed up with prospects throughout the sales process. Created and maintained a large client base by meeting needs and providing exceptional customer service. Gathered, distributed and maintained all the materials for marketing plans. Assisted clients in leasing of homes, retail and entertainment space. Showed residential properties and explained the features, value and benefits of available homes. Successfully guided home buyers and sellers through sales and purchase of properties. Promoted property sales through advertisements, open houses and participation in multiple listing services. Negotiated contracts and coordinate with lenders, attorneys and inspectors. Advertised properties to the general public via networking, brochures, ads and multiple listing services to maximize exposure.
Insurance Verification02/2004 to 04/2006Lee Memorial Health SystemCape Coral, FL
Verified Insurances with Patient before they came into the hospital for tests or inpatient procedures.
Verified Insurance Benefits with Insurance companies prior to patient receiving services as outpatient or inpatient.
Obtained Insurance Approvals from Doctors and Insurance Companies before patient treatment.
Strong customer and insurance phone skills.
College Prep Courses1980Flat Rock High SchoolFlat Rock, Michigan, US
Student government representative Member of the National Honor Society