Volunteer resume example

• Developed and shared best practices across the company for meeting Business Objectives and Implementation Plan to form a Quality Policy.
• Identified inefficiencies and made recommendations for process improvements.
• Offered specific training programs to help employees maintain and improve job skills.
• Managed all the documents related to implementation or maintenance of the respective standard and controlled their amendments.
• Planned and executed quality audits of various business areas as per auditing guidelines.
• Encouraged client for Visual Management and control.
• Setup methods for gathering data and its analysis and preparation of reports for the Client Management to act on for further improvement.

Quality Assurance 

• Responsible for setting minimum standards and providing technical guidance and support to maintain quality of TV, Hi-Fi Audio, General Audio and Mobile Devices.
• Developed self directed, hard working and confident Quality Assurance team which can work efficiently under pressure. ( 30 operators at a time)
• Developed best methods to measure and/or judge specifications and performance of the product. Specially Picture quality measurements.
• Documented Work Instructions to intricate level to avoid any confusions or ambiguity to the operators and equipped them with the best possible measuring tools and environment required.
• Designed and changed Quality Department layout for the worker's convenience and increase in efficiency. reduced operators from 4 persons per line to 1 person per line.
• Reduced Production lot time from One day to One Hour so that finished goods does not occupy production floor and get cleared on hourly basis. Production floor space required reduced by 8 times. 
• Introduced In process and online inspections.
• Acted as MR for ISO 9001.
• Co-ordinated with Certification Bodies for Auditing and Certification.
• Installed and maintained ISO 9001 companywide.
• Developed Internal Quality Auditors and conducted Internal Quality Audits. Maintained Audit reports, corrective actions and their effectiveness in the long run. Conducting 2 cycles of internal audits without disturbing normal business operation. 
• Conducted Management Review meetings to review the achievement of the SMART objectives set by each department.
• Led Market Quality Improvement team to reduce market defects. Developed solutions along with engineering and production and measured their effectiveness in market. Keeping market defect less than 1%.
• Calculated Defect Cost monthly, from raw material received at store - to - In warranty market defects and presenting to the management with key factors details and changes done to reduce them.
• Conduced Design review - Electrical, Reliability and Safety of the products and their evaluation as compared to the competitor's models
• Assisted Top management with identification, selection of Six Sigma projects aligned with business objectives, cost, efficiency and customer requirements.

Engineering 

• Introduced New Models in manufacturing. Cross functional team management and liaison between Design, Production, Engineering, to ensure smooth and On-Time New Model Introduction, Conformance to specifications and Customer expectations.
• Developed of Standard Times for each process, to improve productivity.
• Setup and Maintained ICT and Picture Adjustment Jigs and Machines.
• Assisted in maintenance of Signal Room and Installation of signals as per the requirements of the product.
• Troubleshooted problems with equipment, devices or products.
• Formed Component Engineering and Incoming Quality Inspection Departments for indigenous electronic and electrical parts.
• Developed CRT evaluation methods for defects found in Production Lines and Market and reporting SONY Singapore.

• Supervised Audio and TV production lines, encouraging operators to meet production target and maintaining quality.
• Planned and laid out work to meet production and schedule requirements. 
• Team building and motivating operators to reduce waste of time, material and effort.
• Worked briefly Winding department using CNC machines for coils of Fly back transformers and Deflection Yokes.