Hardworking, punctual and resourceful worker with effective collaborator skilled at following directions with no supervision. Dedicated to reliability and overall safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level flight attendant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Customer Retention
Project Requirements
Patron Engagement
Staff Assignments
Client Support
Efficient Service
Excellent Personal Service
Employee Recognition
Joining Work
Critical Thinking
People Skills
Active Learning
Organization and Prioritizing Tasks
Selling Techniques
Maintaining Clean Work Areas
Greeting Guests
Service Improvement
Work History
06/2014 to Current
Vintage & Rare Toy DealerGtech Services – Southfield, MI,
Verified product availability for purchase and checked inventory availability to fulfill orders.
Identified trends, areas of opportunity, scale and potential improvements to drive ongoing business vision and optimization.
Used analytics to evaluate performance and opportunities for improvements in merchandising, site activity and user behavior.
Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
Conducted retail arbitrage to build inventory for resale via online platforms.
Created clear, precise and properly detailed product and service information on company website.
Pursued and closed key opportunities to manage online sales process.
Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
Completed up to 140 sales and shipments every week.
Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
01/2009 to 04/2014
Automotive TechnicianTeam Sewell – Andrews, TX,
Completed customer orders and warranty according to manufacturer specifications.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Analyzed and located malfunctions in brakes, motors, switches and control systems.
Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
Completed full vehicle inspections to check for leaks, damage or other issues of concern.
Changed, rotated and balanced tires on different types of vehicles.
Replaced damaged, missing or defective parts with new and refurbished components.
Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
Maintained accurate records of time and materials required to perform repairs and service.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Used [Type] strategies to promote exceptional customer service and create positive environment for employees and clients.
Performed supplier risk evaluations and supported regulatory inspections.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Assisted in organizing and overseeing assignments to drive operational excellence.
04/2006 to 01/2009
BMW TechnicianNalley Bmw – City, STATE,
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Corrected faults and maximized performance by rebuilding systems and individual components.
Delegated and supervised vehicle bodywork to body team for restoration and remediation.
Operated specialized equipment such as GT1 to test electronics and computer control systems.
Performed scheduled and unscheduled maintenance tasks.
Maintained awareness of vehicle market trends to assess customer demands and budgets.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Read and followed technical documentation to complete accurate repairs.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Explained estimates and determined repair timelines to manage customer expectations.
Assessed vehicle maintenance status and completed needed service.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
Gave accurate quotes on needed repair work, fully educating customers on possible options and plans of action.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Education
Expected in 12/2006
Associate of Applied Science: BMW Technician BMW of North America - Roswell, GA, GPA:
Expected in 03/2006
Associate of Applied Science: Automotive Technology Dekalb Technical College - Clarkston, GA, GPA:
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