(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.

  • MS Office proficient
  • Strong sense of banking ethics
  • Safe and vault operation
  • International funds transfer process expertise
  • Currency and coin counter
  • Debt and credit management
  • Excellent communication skills
  • Approachable
  • Energetic
  • Friendly
  • Strong work ethic
  • Practiced knowledge of bank security systems
  • Call center operations
  • Call documentation skills
  • Data entry
  • Data gathering
  • Professional telephone voice
  • Resolving issues
  • Call control skills
Education and Training
John F Kennedy Senior High School Bloomington , MN Expected in 06/2008 High School Diploma : - GPA :
Dattco - Universal MSR
East Haddam, CT, 12/2017 - Current
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Adhered to financial services security and audit procedures.
  • Trained employees on cash drawer operation.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Directed specific questions to appropriate branch personnel.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Examined checks for identification and endorsement.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Prepared official checks for customer and internal bank needs.
Crane Co. - Van Driver
Richmond, VA, 05/2016 - 03/2018
  • Documented and maintained daily logs, expense reports, trip reports and inspection reports.
  • Navigated and planned each route with up-to-date GPS support, accounting for weather or construction delays to prevent costly and avoidable delays.
  • Mastered state, local, and federal traffic laws and regulations, resulting in safe on-time deliveries and satisfied customers.
Sheldon Independent School District - Branch Manager
Houston, TX, 02/2014 - 10/2017
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Designed sales and service strategies to improve revenue and retention.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Worked with regulatory representatives to complete accurate filings and maintain compliance.
  • Networked within communities to identify and capitalize on business opportunities.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
  • Compiled operational and risk reports detailing financial metrics to help management make proactive decisions.
  • Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Planned and coordinated risk mitigation strategies to protect company assets.
Separan INC - School Bus Aide
City, STATE, 01/2008 - 09/2015
  • Assisted students with physical and mental limitations to safely get on and off bus.
  • Developed and strengthened good relationships with staff, students and families.
  • Worked to be good role model to students by demonstrating positive behaviors, maintaining appropriate dress and showing solid work ethic.
  • Provided knowledgeable and speedy response to all emergency incidents.
  • Helped drivers monitor and manage student actions to maintain bus safety.
  • Accompanied driver and children on bus route to keep students safe and protected.
  • Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
  • Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
  • Protected students from physical and verbal bullying.
  • Assisted with loading and unloading of riders in need of extra support.
  • Worked alongside students, parents and school personnel to provide all riders with safe and enjoyable experiences.

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Resume Overview

School Attended

  • John F Kennedy Senior High School

Job Titles Held:

  • Universal MSR
  • Van Driver
  • Branch Manager
  • School Bus Aide


  • High School Diploma

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