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Triage/TA Hybrid Resume Example

Resume Score: 80%

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TRIAGE/TA HYBRID
Summary

Passionate college graduate with a broad knowledge of animal nutrition and behavior. First hand experience in domestic equine, exotic carnivore and small mammal care. Detail-oriented worker that puts great emphasis on animal welfare and conservation.

Highlights
  • Strong work ethic
  • Adaptable and flexible
  • Recording and charting procedures
  • Behavior modification
  • Optimistic and proactive
  • Dependable
  • Patient and reliable
  • Nutritional and dietary analysis
  • Administering injections and medicine
  • Detail oriented
Education
University of Minnesota - - St. Paul, MN, United States2016Bachelor of Science: Animal Science
Related Experience
Triage/TA Hybrid / Animal Emergency and Referral Center - Oakdale, MN02/2020 - Current
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Performed physical examinations on patients and recorded heart rate, respiratory rate, temperature and other vitals upon arrival at the hospital.
  • Assisted with appropriate restraining techniques during IV catheter placement, blood draws, radiographs and ultrasounds.
  • Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
  • Filled medications for patients going home, placed IV catheters, delivered medication injections and subcutaneous fluids.
  • Scrubbed, counted, and packed laceration instruments and drapes into packs for autoclave sterilization.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Changed oxygen tanks, kept up on laundry, dishes, and made myself available to assist technicians and veterinarians in procedures.
  • Communicated with clients discharge instructions and estimates and effectively answered questions regarding medications or patient care.
Client Service Representative / Animal Emergency And Referral Center - Oakdale, MN02/2019 - Current
  • Greeted incoming customers to provide immediate, friendly and knowledgeable support
  • Balanced the needs of multiple clients simultaneously in a fast-paced emergent environment
  • Liaised between clients, internal departments and veterinarians
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Managed and updated physical and digital client account information to keep records accurate and current
  • Took phone calls to assess current situations and determine potential emergencies that should be admitted
  • Cleaned and disinfected exam rooms and common areas to prevent the spread of possibly infectious diseases.
Zookeeper Carnivore Intern / Little Rock Zoo - Little Rock, AR05/2017 - 08/2017
  • Gained experience working with a variety of small and large carnivores including tigers, bears, maned wolves, ocelots, capybaras, Indian crested porcupines, and bushdogs
  • Became familiar with collection animals natural and personal history in order to learn each individual's normal behaviors
  • Observed training sessions and participated in animal enrichment by evaluating effectiveness
  • Learned thorough cleaning procedures and dietary routines
  • Completed physically demanding tasks in extreme temperatures
  • Was offered an extended internship based on my work performance during the summer
Caretaker / Leatherdale Equine Center - St. Paul, MN08/2015 - 06/2016
  • Adhered to high standards of safety, cleanliness and professionalism. 
  • Monitored animals' recovering from surgery and notified veterinarians of any changes. 
  • Cleaned stalls with horses, alpacas, pigs, goats, and some exotic animals from the zoo like ostrich and reindeer. 
  • Followed safety protocols when cleaning isolation stalls. 
  • Observed physical therapy and medical treatments to correct injuries and infections. 
  • Recognition of excelling in the workplace and rewarded by given a leadership role.

 

Volunteerism
  • Presented on living with ADHD at the SCSU Embracing the Difference: The Ability Event in St. Cloud, MN. This annual event is a student led conference that the Rehabilitation program hosts. They have national and international speakers that discuss disabilty rights, inclusion, and advocacy. 2014, 2015, & 2017
  • Presented on a teen panel of children of gay parents for Family Week in Provincetown, MA. I answered questions and spoke about my experience growing up with two moms. Summer 2010
  • Volunteered to be a leader at the University of Arkansas's PEPNet iTransition Camp where we helped students who are deaf and/or hard of hearing prepare for college. Summer 2007-2009
Work Experience
Assistant Manage / Bubba Gump Shrimp Co. - Bloomington, MN02/2018 - 03/2020
  • Delivered exceptional service by greeting and helping customers in a timely, friendly manner.
  • Supported managers with organizing the store.
  • Adhered to all company initiatives and exceeded established goals for each initiative.
  • Helped customers by answering questions and locating merchandise.
  • Maintained a professional tone of voice and words at all times, including during peak rush hours.
  • Assisted customers by ringing up sales at registers and bagging merchandise.
  • Recognition of excelling in the workplace and rewarded by given a leadership role as Assistant Manager.
Waitress / Bar Louie - North Little Rock, AR06/2016 - 12/2018
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner. 
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer. 
  • Actively complied with all health department regulations and rectified issues immediately.
  • Routinely cleaned  table settings, glassware, windowsills, counters, floors, storage areas and service refrigerators. 
  • Maintained a professional tone of voice and words at all times, including during peak rush hours.
Direct Support Professional / The MENTOR Network - Apple Valley, MN04/2015 - 07/2015
  • Observed and documented client status and reported client complaints to the house manager. 
  • Planned, prepared and served meals and snacks according to prescribed diets. Provided transportation, assistance and companionship to clients. 
  • Facilitated games and other activities to engage clients. 
  • Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. 
  • Handled and administered medications.
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Resume Overview

Companies Worked For:

  • Animal Emergency and Referral Center
  • Animal Emergency And Referral Center
  • Little Rock Zoo
  • Leatherdale Equine Center
  • Bubba Gump Shrimp Co.
  • Bar Louie
  • The MENTOR Network

School Attended

  • University of Minnesota

Job Titles Held:

  • Triage/TA Hybrid
  • Client Service Representative
  • Zookeeper Carnivore Intern
  • Caretaker
  • Assistant Manage
  • Waitress
  • Direct Support Professional

Degrees

  • University of Minnesota - - St. Paul, MN, United States 2016 Bachelor of Science : Animal Science

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