Traveling Teller resume example

Managed office of 50 Real Estate Agents

Improved productivity initiatives, managed accounts, coordinated itinerary and scheduled

• Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
• Increased office organization by developing more efficient filing system and customer database protocols.
• Increased field productivity by reorganizing installation methods and teams.
• Elevated customer satisfaction ratings
• Saved costs by soliciting vendor quotes to ensure optimal material purchase pricing.
• Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
• Strengthened community outreach by coordinating fundraisers, including managing marketing, vendor relations and volunteer supervision processes.
• Cultivated community relations and worked with teams to ensure program optimization.
• Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
• Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
• Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to
• Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating
• Supported clerical needs of more than 4 brokers, including taking messages, scanning documents and routing business correspondence.
• Maintained impeccable office organization to support efficiency, professionalism and performance
• Scheduled appointments and maintained master calendar.
• Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
• Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
• Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
• Liaised directly with customers to meet needs and maintain satisfaction.
• Updated employee paperwork and records.
• Evaluated and identified ineffective workflow processes to devise and implement solutions which achieved greater productivity and personnel performance.
• Automated office operations to manage client correspondence, record tracking and data communications.
• Completed billing, collections and reporting duties on daily basis.
• Managed office inventory by maintaining documentation of stock.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Wrote professional business correspondence.
• Enhanced customer satisfaction ratings by resolving account issues efficiently.
• Streamlined back office services for clients to promote proper functionality and positive user experience.
• Oversaw office financial management, including AP/AR and payroll administration.
• Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
• Managed financial documentations such as expense reports and invoices.
• Ensured that all operations met federal and state laws.
• New supply orders.
• Served as main point of contact for outside vendors.