Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Hardworking and reliable. Highly organized, proactive and punctual with team-oriented mentality.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Skills
Business management
Marketing understanding
Quick learner
Outstanding customer service
Experience
05/2014 to Current
Traveling HairdresserIheartmedia, Inc. – Virtual, IN,
Spearheaded transition to computerized scheduling, bookkeeping and inventory management procedures.
Evaluated client hair type, condition and desired outcome to determine ideal services.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Colored, cut and installed extensions according to referenced photo and desired outcome.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Maintained updated knowledge of industry products and chemical composition structure and properties.
Treated customers to extra services such as shampooing and head massage to promote loyalty.
Beautified customers by performing facials and waxing.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Created repeat business by developing long-term relationships with regular customers to increase client base [Number]%.
Introduced state-of-the-art techniques to color and treat hair.
Designed and recommended home hair care regimens and treatments to meet individual customer needs.
Responded to customer inquiries by phone, email and in person.
Kept notes listing preferences and services provided to clients for quick reference.
Employed curling and straightening styling techniques for ethnic hair types.
Collected payment from customers and scheduled next appointments.
Examined hair texture and condition to determine appropriate treatment.
Evaluated client's hair and physical features to determine style and cut plans.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Backed up reception desk by answering phones, scheduling appointments and processing payments.
Recommended styles and treatments based on clients' needs and appearances.
Applied makeup to achieve desired day-to-day and special event looks.
06/2020 to 02/2021
Personal AssistantNoodles & Company – Savage, MN,
Organized personal and professional calendars, including reminders for upcoming meetings and events.
Typed documents, updated websites and compiled information for meetings.
Devised and maintained office systems to efficiently deal with papers.
Checked mail, shopped for groceries and handled bill payments.
Coordinated all travel arrangements and accommodations on behalf of clients.
Checked and opened mail, including bills and invoices.
Managed incoming and outgoing correspondence, including mail, email and faxes.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Prepared homes for clients prior to arrival from business trips and vacations.
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
06/2013 to 03/2014
CashierNewton Medical Center – Valley Center, KS,
Inspected items for damage and obtained replacements for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Learned roles of other departments to provide coverage and keep store operational.
Assisted customers with account updates, new service additions and promotional offers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues with cash registers, card scanners and printers.
Helped customers find specific products, answered questions and offered product advice.
Properly verified customer identification for alcohol or tobacco purchases.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new team members in cash register operation, stock procedures and customer service.
Welcomed customers, offering assistance to help find necessary store items.
Monitored sales events, added new merchandise and rang up purchases.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Received payments for [Product or Service] and issued receipts.
Scanned customer purchases, supporting transactions to streamline sales process.
to
ReceptionistAll Seasons Equipment – City, STATE,
My family owns
Answered and directed incoming calls using multi-line telephone system.
Processed payments and updated accounts to reflect balance changes.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job title]s.
Maintained daily calendars, set appointments with clients and planned daily office events.
Organized and booked travel plans and itineraries, including transportation and overnight accommodations for clients, staff and leaders.
Sorted incoming mail and directed to correct personnel each day.
Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Scheduled and confirmed appointments.
Education and Training
Expected in 06/2013
: Cosmetology San Jacinto College District - Pasadena, TX GPA:
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