Translator Resume Example
Love this resume?Build Your Own Now
H
TRANSLATOR
Summary
Skilled as a manager offering proven leadership, problem-solving and team-building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in developing opportunities to improve day-to-day operations and bottom-line profits. Motivating Team Lead with 4 years of experience in leadership roles. Skilled at designing and following production schedules with proven history of maximizing productivity for team production. Dedicated to safety, efficiency and proactive organization.
Skills
|
|
Experience
Translator
Trenton , NJOaks Integrated Care Inc./May 2013 to Current
Trenton , NJOaks Integrated Care Inc./May 2013 to Current
- Used knowledge of cultural background to understand idiomatic meanings of specific expressions.
- Taught lessons encompassing range of skill-building activities for speaking, writing, reading and listening.
- Provided full Eglish to Spanish translation services.
- Reviewed and updated existing translations to conform to contemporary trends and developments in Eglish language communication.
- Developed understanding of specialized concepts for translation by consulting subject matter experts and other colleagues.
- Worked with clients to establish translation requirements and scope, checking in following submission of work to verify satisfaction and understanding.
- Delivered real-time, accurate oral translations and interpretations for clients.
Manager
Silver Spring , MDMorgan Properties/Apr 2015 to Apr 2020
Silver Spring , MDMorgan Properties/Apr 2015 to Apr 2020
- Conducted new hire orientations to provide company information, establish performance requirements.
- Prepared employees for assignments by establishing and conducting orientation and training programs.
- Optimized processes by training employees to apply industry best practices and observe all protocols.
- Created agendas and communication materials for team meetings.
- Earned reputation for good attendance and hard work.
- Improved customer satisfaction by finding creative solutions to problems.
- Delivered fresh and hot burger to customer locations.
- Improved operations by working with team members and customers to find workable solutions.
- Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
- Drove quality customer experiences by leading retention strategy development and conflict resolution to improve overall support delivery.
- Created training manuals targeted at resolving simple and difficult customer issues.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Offered coupons and special deals to increase quantity of customer spending.
- Cross-trained employees to do other jobs within business, increasing job skills and productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Call Center Representative
Bellmore , NYGood Shepherd Hospice/Jan 2013 to Jun 2013
Bellmore , NYGood Shepherd Hospice/Jan 2013 to Jun 2013
- Documented customer inquiries and feedback, including service delivery suggestions in company database.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Documented conversations with customers to track requests, problems and solutions.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Explained key information regarding products and services to customers to encourage informed decision-making.
Cashier
Gallup , NMElior/Jun 2013 to Aug 2013
Gallup , NMElior/Jun 2013 to Aug 2013
- Read weekly sales inserts and monitored price changes.
- Helped customers find specific products, answered questions and offered advice.
- Trained new team members in cash register operation, stock procedures and customer service.
- Processed customer payments quickly and returned exact change and receipts.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Worked closely with front-end staff to assist customers.
Education and Training
High School DiplomaDel Valle High SchoolMay 2012City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
Resume Overview
School Attended
- Del Valle High School
Job Titles Held:
- Translator
- Manager
- Call Center Representative
- Cashier
Degrees
- High School Diploma
Similar Resumes
