Detail-oriented while Program Analyst bringing in-depth knowledge of Six Sigma methodologies. Employs root cause analysis to identify issues and develop business process improvements that lead to company-wide savings.
Solutions-oriented Program Manager for Importer Security Filing with Custom Border Patrol possessing a unique combination of skills, including business analysis, quality assurance testing and applications development experience in HQ Military Surface Deployment Distribution Command organization(SDDC). This business process transferred the 5 plus year contract into HQ Government being the self filer (broker) to Customs Border Patrol with the timeline milestones causing an efficient, and timely success without any penalties from Custom Border Patrol.
Developed organizational change management strategies.Identified "bottlenecks" and implemented new and improved processes and policies.Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes.Developed metrics used to determine inefficiencies and areas for improvement.Tracked, analyzed and interpreted trends in [Data type] data.Documented process flows and developed requirements for functional improvements and enhancements.Analyzed businesses of varying sizes to determine the financial impact of potential investments.Conducted activity-based analysis of business processes and made recommendations based on the findings.Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.Manipulated data using pivot tables, pivot charts and macros.Elicited stakeholder feedback and input through interviews and surveys.Drafted financial and resource planning reports using optimization software such as [Software name].Identified process boundaries and determined opportunities to automate processes and functions.Attended Lean Six Sigma and Rapid Improvement Events to identify optimal streamlines.Defined the scope and goal of new projects, including [Project type].Drafted monthly financial reconciliations and forecasts..
I analyzed and composed metrics for Director of Strategic Business Monthly G9 briefings.
These metrics were collaborated for Business Update Briefing (BUB) slides for CG.
Facilitated Shipper Compliance Working Group meetings agenda's and minutes to the shippers.
The Shipper Compliance Working group allowed the shippers a forum to address concerns.
While a Traffic Management Specialist performed as Contracting Officer Representatives (COR) this consisted of being responsible for Service Contract Request (SCR) contract funding & Military Interdepartmental Processing Request (MIPRs).
Responsible as Trusted Agent to build and or create CAC card accounts for contractors.
As AKO Sponsor Manager made sure contractor AKO accounts were established.
Provided forms for Spirnet, Nipernet and computer access per rules and regulations.
Possessed and demonstrated the ability to work in team oriented environment as well as independently.
Coordinated numerous contracts in G9 Importer Security Filings 10+2(ISF), 24 hour advance OCONUS information for cargo entering CONUS ports, Pipeline Asset Tool(PAT)the tool of G9 directorate and responsible for functionality of contract and funding, GATES functional contract is currently operational, with more than 17,000 user's all over the world.
Chosen candidate by GATEs Program Manager to train GSA employees in Fort Hood, Texas.
Collaborated with SDDC management with SDDC Business Overview Committee (SBOC) as Secretary.
The SBOC's committee monitored and reconciled Industry billing concerns to insure consistent enforcement relating to applicable contracts, agreements, terms, and rate guides.
While SBOC secretary created with G6 technology department the SBOC org box which centralized IPT and trackers for each carrier.
Have over 10 years of experience related to Defense Transportation System (DTS),Electronic Transportation Acquisition(ETA),Integrated Booking System(IBS),Integrated Commercial Sealift Solutions(IBS-CSS),Integrated Sustainment Web(IBS-SUST),Integrated Mission Support for Surface Deployment and distribution Command(ISDDC),Transportation Financial Management System(TFMS).
PRovide the range of motion of the following systems.
Accounting, Accounts Payable, administrative support, Air Force, alpha, Analyst, A/P, Army, Billing, Billing System, billings, billing systems, COGNOS, content, contracts, CSS, CSS I, Customer Service, data analysis, data processing, Defense TRansportation System (DTS) DataBase MGMT Documentation, Electronic Data Interchange, EDI, email, filing, Finance, financial, Financial Management, forms, Functional, GEMS, logic, Logistics, Director, meetings, access, Office, eSS, management information systems, Navy, Enterprise, next, organizational, Payables, policies, problem solving, Processes, quality, relational database, reporting, research, Sales, Shipping, Strategic, Supervisor, technical assistance, Technician, Phone, transmission, Transportation, unique
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